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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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October 14, 2023

Matt Weston provided excellent service and coordination of pickup and return. He also kept me informed of service needed and pricing. More

by gjb214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Oct 16, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided excellent service and kept you well-informed throughout the process. We appreciate your feedback and hope to assist you again in the future.

October 13, 2023

Great service! Excellent car care! Wonderful and accommodating staff, in particular Christina Hellemeyer! Would recommend this dealership. More

by Paulo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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Oct 16, 2023 -

Audi Great Neck responded

Hi Paulo! Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a great experience with our service and staff, especially Christina. We appreciate your feedback and hope to see you again soon!

October 11, 2023

Customer service was very informative, upfront and courteous. They responded to my questions as soon as they had the answer More

by steve.gleason7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 11, 2023 -

Audi Great Neck responded

Thanks for taking the time to share your experience with us, Steve! We look forward to serving you again soon.

October 09, 2023

The service was amazing they helped me sending a video so that I was able to make it to the dealer amazing!! More

by leba1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Oct 10, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're glad to hear that our service was amazing and that we were able to help you send a video. We appreciate your feedback and hope to assist you again in the future.

October 06, 2023

Scheduling and tweaking of the numerous items that needed to be handled worked perfectly. Thanks to the entire crew. More

by Realjpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina, Matt Weston
Report | Print
Oct 09, 2023 -

Audi Great Neck responded

Thank you for your kind words about our scheduling and handling of items. We're glad everything worked perfectly for you. We appreciate your support and hope to continue delivering great service to you.

October 05, 2023

Christina Hellemeyer was excellent. Extremely helpful. Will definitely consider Beiner for my next Audi lease because of her level of service. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christna Hellemeyer
Report | Print
Oct 06, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're thrilled to hear that Christina provided excellent and helpful service. We look forward to assisting you with your next Audi lease at Audi Great Neck. Have a great day!

October 05, 2023

Everyone was very professional and efficient at their jobs. The waiting room and rest room was exceptionally clean and the coffee machine offering a variety of types always helps. The only issue was tha More

by susanrizzo1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Oct 06, 2023 -

Audi Great Neck responded

Hi Susan, thank you for your kind words and feedback. We appreciate your understanding regarding the wait time and apologize for any inconvenience caused. We're glad you had an overall pleasant experience and we hope to serve you even better in the future.

September 30, 2023

Matt is the best part about Audi. He has helped me when i had radio issues or navigation and this obscure sound i knew he would hear. He’s just such a friendly guy and a pleasure to d More

by Aconniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but the friendly intelligent lady we purchased from was so great to deal with!!, Matt Weston
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Oct 02, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided excellent service and addressed all your concerns with a friendly attitude. We appreciate your feedback and look forward to assisting you again in the future.

September 29, 2023

Mustafa Karimbaksh Was a great agent. He made sure everything i needed was taken care of and explained it very well More

by Lani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Oct 02, 2023 -

Audi Great Neck responded

Thank you, Lani! We're delighted to hear that Mustafa provided excellent service, ensuring all your needs were met and explaining everything clearly. We strive to deliver top-notch customer experiences, and we appreciate your feedback. Should you require any further assistance, please don't hesitate to reach out.

September 28, 2023

Always top notch service and I've been coming to this location for 15+ years. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
Sep 29, 2023 -

Audi Great Neck responded

Hi Steve, thank you so much for your kind words! We're delighted to have provided you with top-notch service for over 15 years. We truly appreciate your loyalty and look forward to serving you for many more years to come.

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