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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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August 25, 2023

I have been coming to Audi Great Neck for more than 15 years - 6 different cars - Everything is great More

by bcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Aug 28, 2023 -

Audi Great Neck responded

Hi bcoburn! Thank you so much for your continued loyalty and support over the years. We're thrilled to hear that you've had consistently positive experiences with us and we look forward to serving you for many more years to come.

August 25, 2023

Service with Matt was excellent. I have leased several cars over the years at Great Neck Audi, overall very pleasant experience. More

by march1198
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Aug 28, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Matt and that leasing your cars at Great Neck Audi has been pleasant overall. We appreciate your support and hope to continue providing top-notch service to you in the future.

August 25, 2023

Fast convenient service. Matt Kept me informed of the entire process. Everyone was friendly and my car was repaired to my satisfaction More

by Egw2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Aug 28, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback! We're thrilled to hear that you had a fast and convenient experience with us. It's great to know that Matt kept you informed and that our team was friendly. We're glad we could repair your car to your satisfaction.

August 25, 2023

I don't know why this is necessary I'm very busy but the service was good More

by norcor72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Aug 28, 2023 -

Audi Great Neck responded

Thank you for taking the time to leave a review. We're glad to hear that you found our service to be good. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 20, 2023

The staff was efficient, friendly and courteous. They made sure that it was a pleasant experience. and that all needs were addressed and questions answered. More

by mchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Aug 21, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that our team provided you with an efficient and friendly experience. We always strive to meet all your needs and answer any questions you may have. We appreciate your feedback and hope to serve you again soon.

August 20, 2023

Representative was personable. Service was excellent.Service was above and beyond. Car was returned washed. More

by kjlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Aug 21, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that our representative was personable and that you found our service excellent. We appreciate your feedback and hope to serve you again in the future.

August 20, 2023

Mat is the greatest at maintaining and diagnosing my 2018 Audi Etron Sportback prestige. The mechanics at Audi are knowledgeable. More

by dantreviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Aug 21, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback! We take pride in providing exceptional service for all our customers. Our team of knowledgeable mechanics is always here to help with any maintenance or diagnostic needs for your Audi. We appreciate your support!

August 18, 2023

The Audi dealer is the only place I would bring my car. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. More

by lilyllau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Report | Print
Aug 21, 2023 -

Audi Great Neck responded

Hi Lily, thank you so much for your kind words! We truly appreciate your trust in us and we're glad to hear that Grace provided you with excellent service. We're always here to ensure your car is taken care of. See you next time!

August 16, 2023

Grace Lim, the service consultant, gave us the best service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain More

by EC
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Aug 17, 2023 -

Audi Great Neck responded

We're elated to hear about the outstanding service provided by Grace, our dedicated service consultant! Your satisfaction is our priority, and we're delighted to have resolved your issue seamlessly. Thank you for taking the time to share your experience, we're looking forward to serving you again soon!

August 16, 2023

Matt was extremely helpful. He was able to get my car back at the time I requested. Very professional. More

by jbuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Aug 17, 2023 -

Audi Great Neck responded

That is wonderful, we're glad that Matt could come through for you! Thank you for the review, we look forward to serving you again soon.

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