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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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July 28, 2023

The service provided was excellent and the issue with my vehicle was resolved in a timely manner. I was given a courtesy ride home. More

by B. Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Kalimbaksh
Report | Print
Jul 31, 2023 -

Audi Great Neck responded

Hi there, thank you for your support! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 27, 2023

Service was quick, advisor Mustafa was professional and my loaner car was ready. All done in a matter of about two hours. More

by DevO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're glad to hear that you had a quick service experience with us. Mustafa, our advisor, is dedicated to providing professional service to our customers. It's great to know that your loaner car was ready, and everything was completed efficiently in about two hours. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Audi Great Neck!

July 27, 2023

Excellent service and always a pleasant experience. It all worked led out as I expected. More

by strauss8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're delighted to hear that you had excellent service and a pleasant experience at Audi Great Neck. We aim to ensure that everything works out as expected for our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

July 27, 2023

They are the best for servicing On my 13th car from them over 30 years and always have them service them Great quality work at a fair price More

by Happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Wow! Congregations on your new Audi! Thank you for the support all these years. If there is anything else we can do for you, please feel free to reach out. Enjoy!

July 25, 2023

They solved a problem for me that the previous dealer chose to ignore. I could be happier with the service technicians along with Matt being so accommodating. I never want to go to another dealership! 5* More

by Lisaroc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback about our service technicians and Matt at Audi Great Neck. We're thrilled to hear that they were able to solve a problem for you that the previous dealer ignored. We appreciate your kind words about their service and accommodation. We're honored to have earned your loyalty, and we look forward to serving you again in the future. Thank you for choosing Audi Great Neck!

July 24, 2023

Courteous and efficient without complications. I recommend Biener Audi for its overall service and professionalism More

by dr4gums
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Jul 25, 2023 -

Audi Great Neck responded

Hi there, thank you for your support! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

Best service department I’ve ever been to. Conscientious, honest and responsive. Great team…so good in inspired to get my next car from Biener. More

by rbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

Service and Sales department is top notch. Attention to the customer is always given from check in to check out. More

by rosemary63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

The personnel are very courteous and take the time to go out of their way to be helpful. More

by nau87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 22, 2023

Andrew was exceptional. He kept me informed and offered me a Hertz rental because of my time constraints. More

by Kimkelly929
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

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