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Audi Great Neck - Service Center

Great Neck, NY

4.9
757 Reviews
Call Service Center (516) 829-2834

757 Reviews of Audi Great Neck - Service Center

Sort by
May 12, 2023

Great service. Wonderful staff. Nice first time experience there. Clean & well run. See you next year More

by Cancunsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim
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May 17, 2023 -

Audi Great Neck responded

Thank you for sharing, we're so happy to hear this. We look forward to serving you again.

May 12, 2023

Mustapha in service is amazing. He took great care of me and even refunded me when I realized I purchased something I didn't need. He's the best!! More

by pam_deg
Recommend Dealer
Yes
Employees Worked With
Mustapha
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May 12, 2023 -

Audi Great Neck responded

Thank you for taking the time to leave a review! We're happy to have met your needs at Great Neck Audi.

May 12, 2023

I had a wonderful service experience. Matt Weston was very professional, an absolute pleasure to work with on my visit. More

by darwin.straker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Audi Great Neck responded

That's great to hear, we're glad your experience was a good one. Thanks for sharing!

May 08, 2023

I was able to get an appt within a couple of days. My servie was expedited quickly. Thank you. More

by Cmomma564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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May 10, 2023 -

Audi Great Neck responded

Hi there, thank you for taking the time to review us, let us know if there is anything else I can do for you.

May 07, 2023

Prompt courteous and professional. All questions and concerns were addressed in a pleasant and timely manner More

by Gai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace lim
Report | Print
May 08, 2023 -

Audi Great Neck responded

Thank you so much for taking the time to leave us a positive review! We really appreciate it.

May 07, 2023

There is reason we purchase vehicles from this dealership, the service is impeccable, staff is courteous and knowledgeable. More

by i5683uvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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May 08, 2023 -

Audi Great Neck responded

It's always great to hear from satisfied customers. Thanks for taking the time to leave us a review!

May 03, 2023

Very good professional service Nice friendly and caring service management Clean and easy to navigate More

by richardmielczarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Audi Great Neck responded

We're happy to hear that you enjoyed your experience with us. Thank you for choosing us, and we look forward to serving you again soon.

May 03, 2023

Great service great staff everything to the perfection Andrew Pennachio helped me with the whole process Great guy Very happy with the service They provided me with a loaner Got my car back the f More

by B.Marku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pennachio
Report | Print
May 03, 2023 -

Audi Great Neck responded

It's wonderful to hear that you had a positive experience with us. Providing excellent service to our customers is our top priority, and we're glad to hear that we were able to deliver on that for you.

May 03, 2023

When I told Carolyn in the service department that my inspection had just expired she got me an appointment right away. At the dealership, Grace was kind, compassionate, and made me feel like my time was More

by Nancyv920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., Carolyn and Grace
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May 04, 2023 -

Audi Great Neck responded

We're thrilled to have provided you with a positive experience. Thank you for taking the time to leave us a review!

May 01, 2023

As usual, my service advisor, Jeremy was first class and got my car serviced as quickly as possible More

by Wshanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a good experience with us. We appreciate your business and look forward to serving you again in the future.

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