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Audi Great Neck - Service Center

Great Neck, NY

4.8
759 Reviews

759 Reviews of Audi Great Neck - Service Center

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May 13, 2023

Grace Lim is a superb member of the Audi Great Neck team. In fact she is the main reason I return. She is professional, courteous and accommodating which made the experience all the better. I look forwar More

by ASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
May 17, 2023 -

Audi Great Neck responded

We're so happy to hear that your experience was so great! Thank you for taking the time to share with us, we really look forward serving you again soon.

May 12, 2023

Service is great and scheduling appointments is always easy. Everybody there is courteous and professional! More

by eric
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio is excellent!
May 12, 2023 -

Audi Great Neck responded

We appreciate your kind words and are delighted to hear you had a great experience at Great Neck Audi.

May 12, 2023

Great service. Wonderful staff. Nice first time experience there. Clean & well run. See you next year More

by Cancunsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim, Matt Weston, Jeremy DeJesus
May 17, 2023 -

Audi Great Neck responded

Thank you for sharing, we're so happy to hear this. We look forward to serving you again.

May 12, 2023

Mustapha in service is amazing. He took great care of me and even refunded me when I realized I purchased something I didn't need. He's the best!! More

by pam_deg
Recommend Dealer
Yes
Employees Worked With
Mustapha
May 12, 2023 -

Audi Great Neck responded

Thank you for taking the time to leave a review! We're happy to have met your needs at Great Neck Audi.

May 12, 2023

I had a wonderful service experience. Matt Weston was very professional, an absolute pleasure to work with on my visit. More

by darwin.straker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
May 17, 2023 -

Audi Great Neck responded

That's great to hear, we're glad your experience was a good one. Thanks for sharing!

May 08, 2023

I was able to get an appt within a couple of days. My servie was expedited quickly. Thank you. More

by Cmomma564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
May 10, 2023 -

Audi Great Neck responded

Hi there, thank you for taking the time to review us, let us know if there is anything else I can do for you.

May 07, 2023

Prompt courteous and professional. All questions and concerns were addressed in a pleasant and timely manner More

by Gai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace lim
May 08, 2023 -

Audi Great Neck responded

Thank you so much for taking the time to leave us a positive review! We really appreciate it.

May 07, 2023

There is reason we purchase vehicles from this dealership, the service is impeccable, staff is courteous and knowledgeable. More

by i5683uvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
May 08, 2023 -

Audi Great Neck responded

It's always great to hear from satisfied customers. Thanks for taking the time to leave us a review!

May 03, 2023

Very good professional service Nice friendly and caring service management Clean and easy to navigate More

by richardmielczarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
May 03, 2023 -

Audi Great Neck responded

We're happy to hear that you enjoyed your experience with us. Thank you for choosing us, and we look forward to serving you again soon.

May 03, 2023

Great service great staff everything to the perfection Andrew Pennachio helped me with the whole process Great guy Very happy with the service They provided me with a loaner Got my car back the f More

by B.Marku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio, Matt Weston
May 03, 2023 -

Audi Great Neck responded

It's wonderful to hear that you had a positive experience with us. Providing excellent service to our customers is our top priority, and we're glad to hear that we were able to deliver on that for you.

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