Audi Great Neck - Service Center

Great service Great sales and service team, very accommodating, highly reccomend, I am a customer for 15 years and going, Rich Pizzo is great, he runs a great opera Great sales and service team, very accommodating, highly reccomend, I am a customer for 15 years and going, Rich Pizzo is great, he runs a great operation More

Great experience Charles was great, explained work that was going to be done, told me how long it was going to take. He introduced me to Yuksel Jusuf the tech that was Charles was great, explained work that was going to be done, told me how long it was going to take. He introduced me to Yuksel Jusuf the tech that was working on my car, before I finished my coffee my car was done and cleaned, the service was exceptional, I would definitely recommend Biener to all my friends!!! More

review everyone i dealt with from making the appt to check out was professional , courteous and a pleasure to deal with.......... i made a last minute appt, everyone i dealt with from making the appt to check out was professional , courteous and a pleasure to deal with.......... i made a last minute appt, they fit me in and did not make me wait all day.. very accomodating....... thank you More

recall quick appointment and quick repair on indicated schedule service is very easy at Biener they checked to see if the part was in stock before quick appointment and quick repair on indicated schedule service is very easy at Biener they checked to see if the part was in stock before setting the appointment More

Highly recommended They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too More

Excellent service I've been coming here for over a dozen years and always find the service and staff to be exceptional. They are a pleasure to do business with. I've been coming here for over a dozen years and always find the service and staff to be exceptional. They are a pleasure to do business with. More

awesome I had an emergency and needed immediate help resolving a tire issue. I did not call before arriving at the service entrance. The garage door automatic I had an emergency and needed immediate help resolving a tire issue. I did not call before arriving at the service entrance. The garage door automatically opened when I arrived and my name popped up on the overhead video monitor. I want Then warmly greeted and told not to worry. When I went into the service office I met Matt who I have a relatively long history with. He told me not to worry, I would be squeezed in and taken care of. I was out in about an hour and I was able to go to a hospital to deal with a family emergency. This experience was more that exceptional. It was out of this world! Thanks all More

Extremely accomodating and professional Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back. Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back. More

Excellent Service, but I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be helpful. Peter Brandt More

Excellent service From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service f From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service from my salesman, third time I’ve used Joe Mortell and they have always serviced my cars exceptionally well. John Pizzo has from inception handled my service matters very well and professionally More