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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews

760 Reviews of Audi Great Neck - Service Center

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July 31, 2018

Top Notch I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consumma More

by Affirmed 1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Firouztale, Jeremy DeJesus
Aug 02, 2018 -

Audi Great Neck responded

Thank you!

July 30, 2018

Great job The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Tha More

by A7plus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Charles Graf
Jul 30, 2018 -

Audi Great Neck responded

We're glad to hear that! Thank you!

July 27, 2018

Great...as always As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my c More

by Bv996618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Charles Graf, Jeremy DeJesus, Jessica Baldwin
Jul 27, 2018 -

Audi Great Neck responded

Thank you!

July 23, 2018

A pleasure From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jag More

by A777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Jul 23, 2018 -

Audi Great Neck responded

Thank you for that tremendous compliment!!! We appreciate your business!

July 22, 2018

Most professional Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her prom More

by Roberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
Jul 23, 2018 -

Audi Great Neck responded

Thank you!

July 19, 2018

Been a customer for over thirty years As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possi More

by ALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
Jul 21, 2018 -

Audi Great Neck responded

Glad to hear it thank you so much!

July 11, 2018

Exceptional support and service The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The r More

by buck01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pizzo, Jeremy DeJesus
Jul 12, 2018 -

Audi Great Neck responded

Thanks for sharing the good experience and for choosing our service department!

July 10, 2018

mirror repair the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it More

by atb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pizzo, Matt Weston, Charles Graf
Jul 10, 2018 -

Audi Great Neck responded

Glad to hear it! Thank you so much for choosing our service department!

July 10, 2018

Truly exceptional service Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the More

by Eddies55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Jul 10, 2018 -

Audi Great Neck responded

Thank you for your trust & loyalty!

July 06, 2018

Friendly The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish More

by Edwhua1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Jul 07, 2018 -

Audi Great Neck responded

Thank you! We are working on that, it's discussed often. The problem is having cars back for the Monday morning rush after a slower half crew Saturday.

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