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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews

760 Reviews of Audi Great Neck - Service Center

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February 12, 2024

The folks at Biener were extremely helpful. It was a very reassuring experience, knowing that there isn’t a push to do unnecessary work on your car. More

by DBiz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Feb 13, 2024 -

Audi Great Neck responded

Thank you for your kind words! We're glad to hear that our team at Biener provided you with a helpful and reassuring experience. If you have any further questions or need assistance in the future, feel free to reach out.

February 11, 2024

Great servicing, communication between service advisors and customers is great. Everything is timely done. You are in and out. More

by Nicocarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa in service is great. He is my service advisor and I couldn’t ask for anyone like him.
Feb 13, 2024 -

Audi Great Neck responded

Hi Nicolette! Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and hope to see you again soon!

February 10, 2024

Every time I pull my car into great neck Audi I can expect nothing less than exceptional! Mustafa and the whole team treat me like a celebrity and continue to never disappoint. Thank you to the whole g More

by nycchula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa karimbaksh, Andrew pennachip, Matt Weston, Jeremy DeJesus
Feb 12, 2024 -

Audi Great Neck responded

Thank you so much for your wonderful review! We're thrilled that our team, especially Mustafa, consistently provides exceptional service to you. We appreciate your loyalty and trust in us. Take care!

February 08, 2024

Matt was great,he made service call exceptional from start to finish It was good experience More

by taki11793peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Feb 09, 2024 -

Audi Great Neck responded

We're thrilled to hear that Matt provided exceptional service from start to finish. If you ever need anything else, don't hesitate to reach out.

February 08, 2024

very professional service, all done on time on time. In waiting area I was actuaaly able to do my teams meeting for work. all wa great More

by Stan W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Feb 09, 2024 -

Audi Great Neck responded

Hi Stan, thank you so much for your positive feedback! We appreciate your support and hope to serve you again in the future!

February 08, 2024

I was and always have been pleased with the level of service at Beiner Audi. Every service advisor I have dealt with has been courteous, professional and accommodating, and all work was completed as pro More

by KAPTAINGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Christine, Matt Weston
Feb 09, 2024 -

Audi Great Neck responded

Thank you so much for taking the time to share your positive experience with us. We appreciate your kind words and look forward to serving you again in the future.

February 08, 2024

My service advisor Grace was exceptional. Service was completed in a timely and professional manner. More

by hjurist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace.
Feb 09, 2024 -

Audi Great Neck responded

We're thrilled to hear that your service advisor, Grace, provided exceptional service. We appreciate your feedback and look forward to serving you again in the future!

February 07, 2024

Hello, My name is Kirk Reid and I recently had my Audi A7 serviced. Standard oil change and new front brake. My service provider (Mustafa Karimbaksh) was excellent! Thank you for you efforts! More

by KIRK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Feb 08, 2024 -

Audi Great Neck responded

Hi Kirk! Thank you for sharing your positive experience with us. We're glad to hear that Mustafa provided excellent service during your Audi A7 service. We appreciate your feedback and hope to continue exceeding your expectations in the future.

February 05, 2024

The service was great. I sat in the comfortable waiting room where I did work phone calls. The only issue was that it took longer than I was told when I checked in. Grac More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Feb 06, 2024 -

Audi Great Neck responded

Hi Ali, thank you for your positive review! We appreciate your feedback and hope to serve you again soon.

February 01, 2024

Andrew Pennachio in the service department was amazing, very pleasant and extremely helpful! Had an amazing experience at Audi Great neck. More

by orlaith.obrien1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
Feb 02, 2024 -

Audi Great Neck responded

Thank you so much for sharing your positive experience with Andrew in our service department. We appreciate your feedback and hope to see you again soon!

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