Audi Great Neck - Service Center

A5 Service Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée expe Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée experience "stress free" and is always a professional and polite. Lou is the reason I use the service department at his dealership! Thanks Lou! More

Always a pleasure! Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and alway Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and always remembers you. If you need any help with your Audi, go see Louie! More

Excellent Service I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, h I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, he makes you feel like you are his only customer. He provides solid advise when requested and is always very professional. I can honestly say that he is a very big part of the reason why I drive Audis. More

Service Experiece at Biener The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service r The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service required was completed in a very timely fashion. Louis was very helpful in accomodating my hospital on call schedule and returned the car to me even sooner than expected. i am very pleased with the customer service i was provided with and with Louis' performance during my service experience at Beiner Audi. More

Great service by Louie Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy with my service. Always a pleasure working with people that know their job!! More

Louis's team of service professionals are outstanding! I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need o I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need of attention. The tires were below legal inspection standards and Louis suggested updating the tires. He was also able to update a number of other items. He and the team at Biener Audi provided me with a courtesy car while the work was done. This is a consistent level of service and professionalism that Louis and his team deliver each time. More

Service at the Top I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have exper I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have experienced before! Louis Del Balzo answered the phone and immediately was friendly, professional and helpful. I brought my car in the next morning and was in and out in less than 15 minutes. He was attentive and genuinely gracious. I was so impressed that if I am looking for a car (and I may be in the Fall) because the Audi is my husbands, this is the place that I will come. Now that is customer service. And you do not see that much anymore. Anywhere. J Braman NY, NY More

Quality Service I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Au I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Audi the service consultant went over and beyond in making sure that the team of mechanics checked tires were not damaged by road hazard and reset the software of me. I recommend Biener Audi because of their exceptional quality of service. ;) More

louis DelBazo i have been a Biener customer for many years. What keeps me coming back is the service is receive from Louis and Susan. He is always available and ver i have been a Biener customer for many years. What keeps me coming back is the service is receive from Louis and Susan. He is always available and very professional. I have referred many people to Biener for the superior service i receive. Frankly i am not sure what Boiener wpould do without Lou. He keeps me and others coming back for more cars. I now own or lease three audis from Biener and will come back because of Louis. More

Biener Audi Service Department stands alone I met Louie Del Balzo on my first visit to Biener Audi about 8 years ago. He has been my service advisor ever since. Over the years, he has taken gr I met Louie Del Balzo on my first visit to Biener Audi about 8 years ago. He has been my service advisor ever since. Over the years, he has taken great care of my car, and has always been a pleasure to work with. Louie is personable and always goes the extra mile to make sure everything is to my satisfaction. The calm, respectful manner in which he treats his customers is greatly appreciated. His communication is outstanding - setting up the appointment is easy, I'm updated throughout the repair, and the car is ready on time. This winter took it's toll on one of the tires and I called in a pinch - Louie told me to 'bring it in" and took care of me right away. Louie's a pro who gets it done. Can't say enough - Louie and Biener stand alone! More