
Audi Hawthorne
Hawthorne, NY
By Type
282 Reviews of Audi Hawthorne
Trade in and new lease. Dealership was very helpful Luis devil reed my car to my house and spent time getting my audi connect set up and walked me through all car features. He was very professional, kin Luis devil reed my car to my house and spent time getting my audi connect set up and walked me through all car features. He was very professional, kind and helpful. More
Amazing Buying Experience Raphael was honest and worked very hard and quickly to get me into a car within 2.5 hours! He is the beat salesman I have met! Highly recommend! Raphael was honest and worked very hard and quickly to get me into a car within 2.5 hours! He is the beat salesman I have met! Highly recommend! More
Professional and knowledgeable. Convenient location in a new state of the art facility. Great service throughout the process. Staff was professional and knowledgeable. Will be reco Convenient location in a new state of the art facility. Great service throughout the process. Staff was professional and knowledgeable. Will be recommending others to this dealership. More
Exceptional Customer Service Audi Hawthorne did an amazing job with the purchase on my new 2019 Audi A4 with Black Optic package. From Nick, to Jonathan and then Luis, I was very Audi Hawthorne did an amazing job with the purchase on my new 2019 Audi A4 with Black Optic package. From Nick, to Jonathan and then Luis, I was very pleased with the customer service I experienced. Finally Luiz did an amazing job showing all the ins and outs of the new Audi cockpit. I was very impressed with his attention to detail and the new car. Keep up the good work! Great dealership! More
Pre Owned Sales Chris Nunez Went in for a test drive and Chris was excellent. He was comfortable and not pushy. Will be going back to him when its time to purchase. Went in for a test drive and Chris was excellent. He was comfortable and not pushy. Will be going back to him when its time to purchase. More
Terrific Service Had some issues managing the Myaudi and Audi Connect systems. While i find the technology needlessly confusing and uneasy to manage, fortunately Audi Had some issues managing the Myaudi and Audi Connect systems. While i find the technology needlessly confusing and uneasy to manage, fortunately Audi has Luis working there. He was terrific in helping me get setup and then make changers to various passwords, codes, pins and other secret numerical patterns that need to be entered in order to get some of the simple functionality from the AudiConnect app. So, while im not overly excited about the Audi technology and do have to say that the top notch service rep Luis saved me. Thank you again Luis! More
Exceptional Experience My experience was exceptional! My car shopping experience lasted 6 months, I started in Audi Hawthorne and ended up making my purchase in Audi Hawthor My experience was exceptional! My car shopping experience lasted 6 months, I started in Audi Hawthorne and ended up making my purchase in Audi Hawthorne. It is by far, the nicest Audi dealership in the Westchester, Rockland and Connecticut locations, all of which I shopped. The team of employees are the nicest and most honest staff. A special recognition to Aniello Devita, our salesman, who professionalism was superb and his knowledge and communication with me was remarkable. A special note to also recognize Luis Gutierrez for his expertise and thoroughly explaining the car features to me. And to Ken Strong for handling the financials. All in all, an Amazing Audi dealership is what Audi Hawthorne represents. More
Luis Gutierrez I don't judge and organization buy it's sales people (They are paid to be nice and will say just about anything to make a sale) instead I judge am org I don't judge and organization buy it's sales people (They are paid to be nice and will say just about anything to make a sale) instead I judge am organization by the it's service people. Luis Gutierrez is an asset to Audi Hawthorne. He was polite, patient answered all my questions and most importantly honest. He made going over my Q5 a pleasant experience and saved me hours of work by filling out the Audi app registration and other paperwork that I simply didn't have the time to fill. Hire more people like Mr. Gutierrez or better yet, promote him so that he can teach others in your organization. Max Gaujean More
Excellent Customer Service This was my first time purchasing an Audi; it was an amazing experience! Everyone demonstrated excellent customer service. Chris, Al, and Ken were a This was my first time purchasing an Audi; it was an amazing experience! Everyone demonstrated excellent customer service. Chris, Al, and Ken were all Amazing! Luis took his time reviewing the car with me before I drove off, big thank you as well. My husband and I were pleased with everyone. More
Amazing experience! Would highly recommend! Chris did a great job of setting me up with my new used car! The dealership is beautiful and made me comfortable the entire time. They did not use any Chris did a great job of setting me up with my new used car! The dealership is beautiful and made me comfortable the entire time. They did not use any high sales pressure tactics that I’ve felt at other dealerships. They were friendly and accommodating to all my needs. They even negotiated the price down for me to get me the best deal they could offer. I would highly recommend this dealership to anyone! More