Audi Hoffman Estates - Service Center

Bought car used and brought it in for oil change and inspection. Was done as promised. The nice thing was Rick answered some questions I had about my "new" car inspection. Was done as promised. The nice thing was Rick answered some questions I had about my "new" car More

They did a wonderful job and were very accommodating. I have nothing else to add. X x x x x x x x x x . have nothing else to add. X x x x x x x x x x . More

Very expensive for service. Didn't explain prices per service. Thought tire rotation was part of oil change not an extra. Won't trust recommendations in the future. service. Thought tire rotation was part of oil change not an extra. Won't trust recommendations in the future. More

Great service, Rick was very professional in explaining everything and getting us in and out quickly. Loaner was a life-saver. Very good experience overall. everything and getting us in and out quickly. Loaner was a life-saver. Very good experience overall. More

Had to wait a bit longer this time, but with the current restriction, the dealership and staff did well. Service is always thorough with the car returned nicely cleaned. My thanks for prioritizing every cli restriction, the dealership and staff did well. Service is always thorough with the car returned nicely cleaned. My thanks for prioritizing every client using the service department. More

Audi Hoffman Estates by far exceeding my expectations. Carlo and the team provided superior customer experience. So happy I decided to go there and purchase my vehicle with people who care. Highly recomme Carlo and the team provided superior customer experience. So happy I decided to go there and purchase my vehicle with people who care. Highly recommend them. More

Audi has excellent service, people and promptness!! Never an issue getting an appointment and getting a loaner. This is a great dealership and I will never use a different location an issue getting an appointment and getting a loaner. This is a great dealership and I will never use a different location More

First time at this dealership for service. Had oil changed and recall done on car. Everything was fine in a timely manner and no problems. Would recommend this dealership changed and recall done on car. Everything was fine in a timely manner and no problems. Would recommend this dealership More

Excellent service with great technicians. Professional staff who does what they can to take care of me. Car came back looking as good as new. staff who does what they can to take care of me. Car came back looking as good as new. More

I’ve been to the dealership twice. Incredible service both times. Best Sevice tech I’ve ever worked with at Audi - and I have owned Audi’s for over a decade and been to dealerships all over. Rick is th both times. Best Sevice tech I’ve ever worked with at Audi - and I have owned Audi’s for over a decade and been to dealerships all over. Rick is the best service tech I’ve worked with. More