Audi Hunt Valley - Service Center

The issue I came in for was resolved and the customer service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good expe service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good experience. More

Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Trac Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Tracey have been a great asset to Audi. Thank you for always looking out for me every time I call. More

Chris was great. ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion wa ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion was as promised. More

The service department was really great! They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will defin They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will definitely be back to get all service done there!!! More

The Audi Hunt Valley service department provided excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner v excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner vehicle for the day. More

The Audi Hunt Valley service department provided excellent service in a timely manner. They explained the maintenance completed and provided a loaner vehicle for the day. excellent service in a timely manner. They explained the maintenance completed and provided a loaner vehicle for the day. More

The service was very good. Our customer service rep, Lindsay, was very friendly and helpful. She was very friendly on every interaction and knowledgeable in her explanation of the charges. Lindsay, was very friendly and helpful. She was very friendly on every interaction and knowledgeable in her explanation of the charges. More

Very friendly and knowledgeable staff that went above and beyond to review my “new to me” vehicle to ensure everything was in working order. beyond to review my “new to me” vehicle to ensure everything was in working order. More

Customer service was great . Team members were very receptive to my cars needs in a timely manner receptive to my cars needs in a timely manner More

My experience was top-notch. I received email reminders prior to the appointment. The drop-off and pick-up were quick and efficient. I received a text with a video of my vehicle when the service was comple prior to the appointment. The drop-off and pick-up were quick and efficient. I received a text with a video of my vehicle when the service was completed. More