Audi Hunt Valley - Service Center
Cockeysville, MD
198 Reviews of Audi Hunt Valley - Service Center
excellent experience. Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner cars except for major service needs. More
I Took my car in for warranty work and was given a loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. More
Service writer had zero communication. Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find out when I could get my car back. Horrible customer service. More
I came in for routine maintenance and they discovered an issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. More
Went to service Dept. Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the dow Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the down position. They were unable to raise window and could not wrap window for me. I paid $219 but had nothing done. More
Excellent service from this dealership's service department. Usually, I would avoid getting work done at a dealership but this one is different. department. Usually, I would avoid getting work done at a dealership but this one is different. More