Audi Knoxville - Service Center

Service Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. More

Excellent service Great experience with my Audi service today. Even though the dealership is under major construction everyone was professional, courteous and had my ca Great experience with my Audi service today. Even though the dealership is under major construction everyone was professional, courteous and had my car ready much earlier than expected. More

Excellent service across brands I have had cars serviced at Harper for 6 years, Jaguar first and now I've joined the Audi family. I have nothing but good things to say about service I have had cars serviced at Harper for 6 years, Jaguar first and now I've joined the Audi family. I have nothing but good things to say about service advisors Charles and Derek. My A8 was serviced promptly and a key fob issue was solved by replacing the battery, N/C. I look forward to the new facility next year. More

An Amazing Dealership We have been buying Audi/Jaguar/Porsche cars from Harper's for over 18 years. For more than 18 years the experience with Harper's has been amazing. I We have been buying Audi/Jaguar/Porsche cars from Harper's for over 18 years. For more than 18 years the experience with Harper's has been amazing. In all that time, whether purchasing a car with Joey Collins, receiving service from Derek Tingle/Charles Vesser for our current Audi's or working with any of the Audi/Jaguar/Porsche sales and service team, we have always been rewarded with care, friendliness, and respect. Every member of staff is experienced and extremely knowledgeable, a rare quality in this day and age. Our experience with Harper's has been enhanced by the quality of the engineers and the care of our cars by the "backroom" guys, including finance, reception and the accessory department. These guys are not often recognized for what they do, but it is the whole experience with this dealership that makes the difference. But the truly remarkable thing about Harper's is their consistency. Not once in 18 years plus have we had a bad experience, or felt we were not being looked after to the highest standard. We do not even consider any other make of car if it is not sold by Harper's. More

Derek saved my biz trip! I was working in Knoxville (coming from Durham, NC) when the first day before I even got out of the garage at the hotel, I had a FLAT tire that was no I was working in Knoxville (coming from Durham, NC) when the first day before I even got out of the garage at the hotel, I had a FLAT tire that was not holding air :( Of course, it was a Monday…. I asked hotel staff who recommended Harper Audi. Crossing my fingers and driving slowly, I went to the dealership without an appointment. Derek Tingle was THE BOMB (good thing!!!!). I had to get the tire replaced, however I had purchased service insurance at Leith Audi in Cary, NC and I wasn't out of pocket for anything. I even had my 14k service performed (I think he worked me in) and I got a loaner so I was able to work late morning thru the end of the day. He really, saved my bacon and I appreciated his communicativeness via email and the followup throughout (because I had to get back on Thursday). Please see these guys, everyone was pleasant professional and went above and beyond for a damsel in distress! Kelly R. More

Excellent experience We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care we have gotten from Harper dealerships. Audi did not let us down! More

excellent experience Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service was excellent and done quickly. Very imformative.look forward to my next visit More

Consistent Professionalism and Integrity The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer servic The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer service levels they can. More

Love this dealership I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs an I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs and have always been treated extremely well. More

Exceptional service Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updat Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updates he can. More