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Audi Livermore

Livermore, CA

4.8
647 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 647 reviews

November 11, 2022

I like Jennifer. She’s very helpful and trustworthy. Thank you Jennifer for your help Jennifer More

by DIEM.JENNIFER
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you Jennifer for your feedback. We are glad that Jennifer helped you with your Audi, and we are here if you need anything else!

November 10, 2022

Johnny the service manager is the best. Always very helpful. They treat me very well More

by BROWN1VINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Nick Omar
Feb 10, 2023 -

Audi Livermore responded

Thank you for your feedback - we think Johnny is the best too! We look forward to seeing you next time!

November 08, 2022

Ismael and the entire service department are the best! They got the job done, kept me informed, and were more than accommodating when I needed to swap loaner vehicles. Highly recommend them for your servi More

by Misty soghoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Feb 10, 2023 -

Audi Livermore responded

Thank you Misty for your feedback. It's great to hear that Ismael and the team took great care of you, and we appreciate the recommendation. We look forward to seeing you next time!

November 05, 2022

Best audi dealership in Bay Area. Top notch service. Customer focused and right recommendations Thank you More

by rajan0611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Feb 03, 2023 -

Audi Livermore responded

Thank you for the wonderful endorsement! We appreciate the opportunity to serve you.

November 05, 2022

Always on time. Great customer service. Fair prices. I appreciate their professionalism. Kudos to Audi More

by jpaladic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Audi Livermore responded

Thank you for your feedback and for your business!

November 05, 2022

Great service! Easy to schedule. Good follow up. This is the 3 rd survey I have completed so please stop sending me surveys to complete! More

by sophiemom_3194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Audi Livermore responded

Thank you for your feedback, and we apologize for the number of surveys. Hopefully this was the last one!

November 04, 2022

Excellent experience with Audi sales and service team. Had the pleasure of working with Jacob on the buyout of my Audi lease. Would recommend him to anyone in the market for a new car. More

by Taylor.stanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan Haddad, Jacob Gonzalez, Sayed Akbari, Crystal Gomez, Adrees Sharza
Feb 03, 2023 -

Audi Livermore responded

Thank you Taylor for your feedback, and for the opportunity to help you with your Audi lease buyout. We hope you continue to enjoy your Audi for years to come, and we are here for you if you need us!

November 04, 2022

thank you very very very very very very very very very very very very much! More

by mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Feb 03, 2023 -

Audi Livermore responded

We love it! You are very welcome, and we look forward to seeing you next time!

November 04, 2022

The staff was friendly, but lackadaisical the problem was their lack of knowledge of the car they were selling. They were unable to answer most questions around 90% of the time. I ended up doing all th More

by demples9
Customer Service
Recommend Dealer
No
Employees Worked With
Edward Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Nov 08, 2022 -

Audi Livermore responded

Good day to you. In reading your review, I can see the frustration you had experienced and I apologize for this frustration. The 2022 Tesla Plaid you purchased is a highly technical vehicle, but also, unfortunately, a vehicle that is very locked down security-wise by Tesla. That the manufacturer will not allow most of the features to function or operate without their own intervention is an obstacle that prevents us, a non-Tesla entity, in assisting you with a complete setup of your vehicle to the normal standards, which is regrettable. This is not meant to be an excuse, but a proper explanation so you grade us on our efforts. Our best Audi expert was sent to your residence to assist in this frustration and I hope this shows our sincere commitment towards your satisfaction. If you would like to discuss any of this in more detail, I would welcome your call and can be reached directly at 925-245-4959. Thank you, Yohan Haddad, General Manager

October 31, 2022

Service was great but I would have gave more stars if I still wasn’t waiting for my tags it’s been about 3 months.. and still waiting! I contacted Audi and they said should be here soon but that was a mont More

by MARYV1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Adams, Sayed Akbari
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