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Audi Livermore - Service Center

Livermore, CA

4.8
427 Reviews

427 Reviews of Audi Livermore - Service Center

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October 29, 2023

This dealership is further from me than the Concord Audi dealer and because of the lack of customer service in Concord, I only go to Audi Livermore. They are incredibly helpful, tactful, flexible and thorou More

by shalena04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Excellent service, they were really helpful and very efficient. Would recommend them to everyone. Thabks More

by mandypdhillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Always professional and prompt. Communicates well. Nice job and thoughtful and helpful. Knows what’s been done before and gives good advice More

by SUE.CHENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Nancy and Nicholas are Amazing! Nancy followed up with updates and she reached out to my warranty provider outside Audi to help me. When asked about Audi Connect, she checked with o More

by Aswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
October 21, 2023

Great service as always. . Faith has been my Go To for service for my Audi More

by ratht209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Nancy is the bomb! Unfortunately my new car came back with a nasty scratch that the mechanic probably accidentally did while working on replacing my air compressor H More

by JAYK3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Nancy explained that service detail very well and made sure I had all the info I needed before I head out. She also promptly called me to explain the findings after service More

by DMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Livermore Audi is great! I service my A4 there and have consistently Excellent service. They are efficient and thorough. Also to note: Nancy is a great part of this team! Sh More

by A4 service review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gormley
October 03, 2023

Pleasant Staff and quick service. It was nice to have them review different options with me without being pushy. Would recommend . More

by kirstenw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

The staff is very pleasant and helpful, wish they had loaners available as in the past. More

by CURVES_SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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