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Audi Meadowlands
Secaucus, NJ
2,386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,386 Reviews of Audi Meadowlands
August 10, 2024
I brought my car in for warranty work nearly two months ago. After finally receiving a call that the vehicle was ready, I went to pick it up, only to be told it wasn’t ready. I played the voicemail confirm ago. After finally receiving a call that the vehicle was ready, I went to pick it up, only to be told it wasn’t ready. I played the voicemail confirming that the car was ready, and suddenly, the paperwork was found, but I was then asked for about $4k in payment. This is unacceptable. I have a platinum warranty, and I should not be charged for items that are supposed to be covered. It feels like an attempt to double-dip by billing both the warranty and me. I had to leave without my vehicle and will follow up on Monday to resolve this issue with the service advisor. More
by RegularJoe
Employees Worked With
Robert Correa, Dimitriy Gervas
July 29, 2024
Great help, followed through with everything involved in the process to make a great purchasing experience. Very grateful for his assistance and communication. the process to make a great purchasing experience. Very grateful for his assistance and communication. More
by Skylineb2
Employees Worked With
Bionelky Moronta
July 26, 2024
I was helped by Aaron Vela, he was very transparent throughout the whole process. Very effective communication and customer service skills. Definitely would recommend to others. throughout the whole process. Very effective communication and customer service skills. Definitely would recommend to others. More
by Allen P
Employees Worked With
Aaron Varela
July 24, 2024
Heath L. Of Audi Meadowlands was and continues to be a great help with the sale of my car. He was extremely informed which gave me confidence in my decision m Of Audi Meadowlands was and continues to be a great help with the sale of my car. He was extremely informed which gave me confidence in my decision making. Heath remained extremely supportive, communicative and prompt from beginning to end and as a first time driver, it was greatly appreciated. Thanks again, Heath! More
by Rae
Employees Worked With
Heath Lachman
July 20, 2024
No clear explanation and not giving time to call. I bought pre-owned certified car but still have lot of post sale questions but the team is not available I bought pre-owned certified car but still have lot of post sale questions but the team is not available More
by venkatesh
Verified CustomerEmployees Worked With
Manual , George Vega
July 02, 2024
This dealership is so welcoming! Everyone who works there is kind, genuine, and willing to help! They are knowledgeable and friendly, the perfect mix to make you feel comfortable! Everyone who works there is kind, genuine, and willing to help! They are knowledgeable and friendly, the perfect mix to make you feel comfortable! More
by DANADAMATO3
Employees Worked With
Marilyn Tedesco
June 28, 2024
Marilyn is the best! She did what it took to get me a deal, even though it required a little extra elbow grease. Absolutely recommend just for the effort alone. She did what it took to get me a deal, even though it required a little extra elbow grease. Absolutely recommend just for the effort alone. More
by Rodneyleepattersonjr
Employees Worked With
Marilyn Tedesco
June 21, 2024
I bought an A7 2020 from this dealership and soon after driving the vehicle, I started to experience issues with the ride height. Although I had a good experience with service advisor Dimitriy and sales re driving the vehicle, I started to experience issues with the ride height. Although I had a good experience with service advisor Dimitriy and sales rep Bionelky (both are friendly and try to help), this dealership and the head of the workshop do not care about addressing serious technical issues with the vehicles. I struggled with an issue with my A7 around the ride height of the vehicle. The dealership said that everything was within spec, without showing me proof and measurements compared to the Audi A7 spec sheets. Only when taking the vehicle to Audi in Flemington, my issue got addressed. The Flemington team found that the shock absorber was leaking and therefore the ride height was out of spec. All was replaced under warranty. Try and stay away from this dealership if you care about the longevity of your vehicle. Happy to provide further proof to the dealership or other customers in the hope there will be change. More
by Luuk van Mourik
Employees Worked With
Bionelky Moronta, Dimitriy Gervas
