Audi Mechanicsburg at Sun Motor Cars

Audi Mechanicsburg and Ian were a pleasure to deal with. They were transparent, efficient, and sold me a great car at an ok price (the car market is insane so nothing anyone can do about that). They gave They were transparent, efficient, and sold me a great car at an ok price (the car market is insane so nothing anyone can do about that). They gave me more than fair value for my trade without haggling with no "back and forth with my manager" stuff; even from many states away. I showed up on a Saturday and they took my title, trade, and keys and gave me everything I wanted in return. Thanks again for a great experience in a very volatile market. More

Leasing new car I had a wonderful experience, the people were great, especially Audra Graves, who helped me all the way until I finally had my new car She was very p I had a wonderful experience, the people were great, especially Audra Graves, who helped me all the way until I finally had my new car She was very patient, professional and diligent in following up with all my questions and concerns. She is a great asset to this dealership. More

Buying a new car Buying a car has never been so easy and relaxing and friendly. Everything possible was done to put me in the driver's seat of my beautiful new 2016 A3 Buying a car has never been so easy and relaxing and friendly. Everything possible was done to put me in the driver's seat of my beautiful new 2016 A3 Audi. I can speak for service, parts and now sales. This Audi dealership in Mechanicsburg is fantastic. Of course, they have great cars to sell! More

Nightmare-Horrible Service Nightmare experience, horrible service-had my car in 4 times - they act as if they are doing you a favor. Worst experience ever. They won't give you Nightmare experience, horrible service-had my car in 4 times - they act as if they are doing you a favor. Worst experience ever. They won't give you a survey you aren't happy, that is how they keep all their awards. More

Really great to deal with I've had multiple cars serviced with Sun Motor Cars (Audi Mechanicsburg). Each time I have had nothing but great experiences with them. My latest se I've had multiple cars serviced with Sun Motor Cars (Audi Mechanicsburg). Each time I have had nothing but great experiences with them. My latest service, Josh Deardorff took care of my needs for the car. He kept me very informed while my vehicle was in for service and warranty repair. Even though it took a few days to wait for the parts, they never had a problem with me keeping their loaner vehicle for the extended amount of time my car was waiting for parts to come in. I would very much recommend their service department as I have had nothing but great service with them. I will continue to have my vehicle serviced and have warranty work done at Sun Motor Cars. More

No respect from sales representatives As a customer I was totally not happy the way how they talk about pricing on the Audi cars. I am an engineer and I know what I will pay. Sales rep d As a customer I was totally not happy the way how they talk about pricing on the Audi cars. I am an engineer and I know what I will pay. Sales rep did not like me challenging them and I asked to talk to the GM-sales. He was polite but no changes and always claims they are the best dealers. Sales managers get pissed off if I went to talk to other sales managers due to the fact I was not happy talking to him. The sales manger was rude and he said don't talk to others in the office and he said it is non-sense. I have replied back to him but bottom line customers at AAudi should never be treated that way. Be careful on the prices. They are high extreme. Review else where before you buy here.. don't go there and don't buy. THis is my friendly advise. More

Used 2013 Hyundai Santa Fe Sport We were looking for a used Hyundai Santa Fe Sport and located one at Sun Motor Cars in Mechanicsburg. Our salesman, Arny, was amazing. He was very k We were looking for a used Hyundai Santa Fe Sport and located one at Sun Motor Cars in Mechanicsburg. Our salesman, Arny, was amazing. He was very knowledgeable and informative. He did his best to get us a great deal. When we arrived at the dealership to pick up our new car, he took the time to go over all the features on the Santa Fe. He also told us to call him or stop by with any questions. We would definitely recommend him to anyone looking for a car, new or used. More

Terrible Customer Service I have had my audi tt there for numerous issues. First couple of times they were great. The last three times it was horrible. While the car was in war I have had my audi tt there for numerous issues. First couple of times they were great. The last three times it was horrible. While the car was in warranty had issues with the top. They kept adjusting it until it was out of warranty. Then they said it needed a new part $1000 +. Audi made them replace at there cost. When you ask for someone in charge they tell you they are on vacation when they are not. I was just rear ended the body shop filled the car with putty put damage on wheel well that was not there before then threaten to turn me in for insurance fraud saying it was old damage. Still have not addressed all issues. The insurance co closed the claim because I drove it home. This company is a nightmare. This review is based on my opinion. More

Terrible Customer Service First I call to set up my service, the guy on the other line was rude. A couple days later when they have my car, I call to see what the update is, th First I call to set up my service, the guy on the other line was rude. A couple days later when they have my car, I call to see what the update is, they haven't even looked at it yet. It has been sitting there for 5 hrs. End of the day come's, I receive no call from them to update me. I go to call them and there closed. I was supposed to get my car back the same day, that didn't happen. It would GREAT to have gotten an update on my car, what is wrong, when I will get it back, etc. Its really sucks that there the only Audi Dealer in the area. More

Received an email from the sales associate I was working with after I purchased my vehicle that included an internal email from Meghan Macioce saying, "Tell this guy [referring to me] to hurry up, it’s the with after I purchased my vehicle that included an internal email from Meghan Macioce saying, "Tell this guy [referring to me] to hurry up, it’s the never ending deal." Unbelievably rude. I was in the market for another vehicle, but will not consider doing business with this dealership because of this email. If you don't mind a company treating you like livestock that is pampered just to be tossed aside after they got what they wanted from you, then by all means, this is your dealership. For me, no thanks. More