
Audi Mentor
Mentor, OH
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149 Reviews of Audi Mentor
I purchased a used Audi from Steve Armstrong, and I can confidently say that the service was exceptional. This was for my birthday, and despite the rain forecast, they went above and beyond by keeping the confidently say that the service was exceptional. This was for my birthday, and despite the rain forecast, they went above and beyond by keeping the car in the showroom and even adding a bow. Every team member was incredibly helpful throughout the process. Audi in Mentor truly deserves a solid five stars! Thank you for making my birthday extra special! More
Todd, Mitch, and the staff at Audi Mentor are exceptional! Very professional and customer service oriented. Could not ask for a better experience. exceptional! Very professional and customer service oriented. Could not ask for a better experience. More
The people working here are very professional and knowledgeable. The facility is first rate and clean. And the salesmen seem to put the customer at ease knowledgeable. The facility is first rate and clean. And the salesmen seem to put the customer at ease More
Had a great experience at Audi Mentor. Very professional, honest, and helpful throughout the whole process. No pressure—just straightforward answers and great customer service. Highly reco Very professional, honest, and helpful throughout the whole process. No pressure—just straightforward answers and great customer service. Highly recommend if you're looking for a smooth and stress-free car buying experience! More
I came in and Steve Armstrong greeted me in parking lot . We had Been talking ahead of time. Showed him my trade took a ride in a new SQ5. Hashed out a deal. that was fair for both parties. And away I went . We had Been talking ahead of time. Showed him my trade took a ride in a new SQ5. Hashed out a deal. that was fair for both parties. And away I went . Steve is a nice guy easy to talk too Thanks Steve. More
Audi Mentor is a very friendly and honest dealership. I was very pleased with my experience. I'm from PA and they were very flexible with my schedule and setting up a time to view and test drive my vehic I was very pleased with my experience. I'm from PA and they were very flexible with my schedule and setting up a time to view and test drive my vehicle. Kevin Siegel was very professional and kept me updated on every detail of this vehicle. This vehicle was being thoroughly checked out by the service department before the dealership scheduled delivery to my home which will be this Friday which I'm sure will be also exceptional. I have recommended this dealership to my friends and family members it's worth the drive! Thank you! More
Dealt with purchase of new(950 miles) and great experience and had work to be doe on 2015 car I bought new and overall great experience on both. experience and had work to be doe on 2015 car I bought new and overall great experience on both. More
I would like you to be aware of the outstanding service I received at the Audi Mentor Dealership. When I walked into the dealership I was greeted immediately and I proceeded to tell them of purchasing an Au received at the Audi Mentor Dealership. When I walked into the dealership I was greeted immediately and I proceeded to tell them of purchasing an Audi and after that every step of the process was explained to me clearly and they took the time to listen to me, my needs and make any recommendations, if I needed any. Mitch Maurer, the Sales Manager and Chris Stegman, the Sales Representative were great salesmen and were quick to address any concerns I had. They were both helpful, knowledgeable and friendly. I was amazed how quickly they were able to acquire the vehicle I had decided on, and reassured me they would handle the return of my previous lease car just as fast. The General Manager, Todd Hartman, was fantastic through the whole process of me purchasing a car and made sure I was taken care of every step of the way. I want to give a personal Thank You to all the staff of Audi Mentor that helped me purchase my new car. I know they are genuine and passionate about their work and it truly shows. I will never go to another Dealership, as I consider them to be part of my family. More