Audi Mission Viejo
Mission Viejo, CA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was emailed by Paxton telling of a great lease deal that Audi had. Because it was such a good deal I felt that there had to be a catch so I didn't jump on it right away. After a month of emailing bac that Audi had. Because it was such a good deal I felt that there had to be a catch so I didn't jump on it right away. After a month of emailing back and forth, Paxton gained my trust. I stopped by one day on a whim. Paxton showed me a car he could order for me and get the very next day. I said ok....the next day he sent me the credit application to do online...I went to the dealership and was out within 30 minutes with a brand new car!!! I've never had a car purchase or lease go so easy! The next day I went in to have the wheels switched out and the service with George went just as easy and fast. I've never been so impressed with a dealership or their service department. More
I recently purchased an Audi R8 from Audi Mission Viejo. My first contacts were with Halleh Afshar. We exchanged a few emailes before i met her at the dealership. I have to say, she is wonderful. The entire My first contacts were with Halleh Afshar. We exchanged a few emailes before i met her at the dealership. I have to say, she is wonderful. The entire experience was wonderful from our first conversation over the phone, until we closed the deal. This was the best experience i have had in buying a car. I even had the owner of the dealership, introducing himself and shaking my hand. He even gave me his personal cell phone number to call in case of ANY problem. Halleh Afshar never made me feel obligated, under pressure or neglected. After my purchase, I have been contacted numerous times to check if i have any questions. Basically in a nut shell, WONDERFULL AND UNHEARD OF More
My previous dealership experiences have left a sour taste in my mouth but dealing with Jeff at Audi MV was very straightforward with no "games" during the whole transaction. The entire purchase happened in a in my mouth but dealing with Jeff at Audi MV was very straightforward with no "games" during the whole transaction. The entire purchase happened in a short period of time and was hassle free. Even the gentleman in Finance wasn't pushy! A first for me. I will definitely visit Audi MV for future car purchases. More
Very smooth and comfortable sales process. Chris kept me in the loop every step of the way. It's because of this that my wife and I purchased a new Q5 from them in the loop every step of the way. It's because of this that my wife and I purchased a new Q5 from them More
Steve answered our questions, gave us information and descriptions of features not shared with us by Audi Newport Beach, worked hard to give us options to reach the number we wanted to be near and made t descriptions of features not shared with us by Audi Newport Beach, worked hard to give us options to reach the number we wanted to be near and made the whole transaction as painless and Quick as possible! This is definitely our Audi dealer from here on out! More
I shopped at this dealership a while back, but a recent unpleasant experience at another Audi dealership made me think that this one deserves a praise. I went there to have a look at an A4 quattro. The unpleasant experience at another Audi dealership made me think that this one deserves a praise. I went there to have a look at an A4 quattro. The floor was full of customers when I walked in, but I was promptly greeted by their receptionist and she immediately signed me up for the next available sales. This first step by the receptionist already gave me a very good impression. After roaming about for a short time, the sale found me and introduced himself. I believe his first name's George. He found out what I was shopping for and located the vehicle for me. The one with the features that I wanted was in their garage so he walked me there to show me the car first. Then, he offered me a ride on a demo car with similar specs. The test drive was pleasant and I received all the information I needed without any pressure from George. Nothing elaborate, just a simple show and test, exactly what I would expect from a professional dealership. The best part was that they politely gave me a follow-up call to ask if I found my vehicle yet. I'm usually just annoyed by sales calls, but I wasn't bothered by this one at all. At that point, I already bought an A6 CPO that was only available elsewhere and the lady still congratulated me with the purchase. If my experience with my current Audi turns out well, then I'll shop for another Audi again at Mission Viejo. More
Our experience with Audi MV was great from beginning to end! We were originally in the market looking for another BMW, but were curious to see what all the hoopla was about for Audi. After visiting Aud end! We were originally in the market looking for another BMW, but were curious to see what all the hoopla was about for Audi. After visiting Audi MV, we were sold! Their honest, friendly service along with their excellent product made it an easy to decision to make the switch. KC was the first to greet us. She was knowledgeable and super helpful with finding the right car for us. We went on a few test drives and from there it was pretty much a done deal. We weren’t ready to make the purchase at the moment, and put the process on hold. KC was really great at keeping in touch and keeping us informed of the options they had in stock. On the day of our purchase, we worked with Wice who was a true pleasure to work with! He was funny, friendly, honest AND he worked out an awesome deal for us! Working with their finance department was surprisingly painless, too. We got our paperwork hammered out fast and there were no surprises. All in all, we absolutely loved our experience with Audi MV. Thanks KC, Wice and Aaron!! =) More
We had some work needed on our 2012 Q7. We went a first We had some work needed on our 2012 Q7. We went a first time but they did not have the piece. They ordered the pieces and we went in for the repair We had some work needed on our 2012 Q7. We went a first time but they did not have the piece. They ordered the pieces and we went in for the repair a second time. After a 2h wait, we were told that the pieces ordered were in fact the wrong one. We we complained that they had made us waist a whole morning for no good reason, they said that they would come install it at our home. The person who came had the wrong pieces and could not do the work. They now have to order the missing piece (third round) and we will need to go in for repair. This level of disorganization does not reflect well on a luxury brand like Audi. It makes me wonder if this is the reason for which Audi is under-represented in Southern California compared to NY. If this is what we should expect going forward, we are not buying any other Audi. More
Mike has been very helpful and I really appreciate his assistance. The salesperson I dealt with was unexperienced but Mike (sales manager) has helped to resolve any issues I had. Craig in service has also assistance. The salesperson I dealt with was unexperienced but Mike (sales manager) has helped to resolve any issues I had. Craig in service has also gone out of his way to make sure I am sastisfied. More


