Back

Audi Mission Viejo - Service Center

Mission Viejo, CA

not yet
rated
268 Reviews

268 Reviews of Audi Mission Viejo - Service Center

Sort by
December 13, 2019

The service dept at Audi Mission Viejo is by far the most professional and friendly franchise service center I have taken my Audi to. Our service advisor Mr. Javier Juarez is a top professional that communic More

by Justin Wilken
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
Dec 30, 2019 -

Audi Mission Viejo responded

Thanks Mr. Wilken for the five star review. We will share this with Javier - he will be happy to hear from you. We hope you have a wonderful holiday season!

December 12, 2019

Purchased new Q7, all service done at AudiMV. Courteous Attentive Staff. Monique Leneker is a great service advisor. Really cares about the customer. Thank you More

by ramhaz1
Recommend Dealer
Yes
Employees Worked With
Monique, Alex, Javier, Lorena
Dec 30, 2019 -

Audi Mission Viejo responded

We are so happy to hear you had a great experience at our dealership and with Monique. She is awesome and works so diligently to ensure her customers are taken care of. Thank you for the positive feedback. I will pass this review onto her.

December 02, 2019

I was fully satisfied with the inspection and service done on my S6. This is in part thanks to Denny Deng my service advisor who pays close attention to my car repair needs and facilitates their executio More

by THEAGENIS
Recommend Dealer
Yes
Employees Worked With
Denny Deng
Dec 30, 2019 -

Audi Mission Viejo responded

Thank you for your five star review. We appreciate you positive feedback. Happy New Year!

November 27, 2019

I had my Audi A 4 serviced yesterday and everything was taken care of in less than 90 minutes. Denny took good care of all my service related questions. Steve took the time to answer my tire related questi More

by Tbogatz
Recommend Dealer
Yes
Employees Worked With
Denny Luiu and Steve Cosby
November 19, 2019

Do good work and have made the check in process much easier. Dealer maintenance is expensive but it comes w some extra peace of mind. More

by Toddh12
Recommend Dealer
Yes
Employees Worked With
Service desk
November 18, 2019

Repeated service failures--never again! On one occasion I drove home after service only to find that I had a flat tire due to a valve failure, even though a tire inspection had allegedly bee More

by Service Victim
Recommend Dealer
No
Employees Worked With
Unknown
November 14, 2019

Excellent sales and service experiences! I find this dealership to be extremely professional and dedicated to making sure I have a great experience. My two service appointments were outstand More

by fotomac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 18, 2019 -

Audi Mission Viejo responded

That's so amazing to hear! It sounds like your experience with us all around was positive and that's exactly what we love to hear. We have some of the best customers in the world, and we want to make sure that they feel our appreciation! Thank you so much for the kind words and for pointing out Jorge, he is certainly one of our top employees and I love to be able to pass on any positive feedback to him. And wow, I'm right there with you with the Q7. My mother has one and we both love it so much! Pretty jealous myself.

November 05, 2019

Excellent work on 85000 mile service visit. Car took an extra day due to engine mount replacement, but it is to be expected after seven year. More

by Pdyarger
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 13, 2019 -

Audi Mission Viejo responded

Thank you for the five stars! We appreciate and value your review and feedback. Please let us know if you need anything in the future.

October 28, 2019

The dealer was very thorough in checking my car. Exceeding expectation! The advisor also gave detailed and technical explanations of the repair work done. I highly recommended this dealer. More

by WTT player
Recommend Dealer
Yes
Employees Worked With
Denny Dong
Nov 13, 2019 -

Audi Mission Viejo responded

It is great to hear that we exceeded your expectations and that our team delivered first class service. Please let us know if you need anything in the future!

October 26, 2019

Audi mission Viejo rocks!!! Thanks Denny!!! You will never find a better dealer. Everyone from the service rep to the cashier care about giving you the best and most efficient service. Prices ar More

by Edwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny and tech George!
Nov 13, 2019 -

Audi Mission Viejo responded

What a great review! Wow! We will be sharing this with our service team! Thanks you so much for the five stars!

...
14
...