Audi Mission Viejo - Service Center
Mission Viejo, CA

268 Reviews of Audi Mission Viejo - Service Center
40,000 mile service They did a thorough job and seem very honest. They were good about communicating with me about the status of my car. And they cleaned my car which i They did a thorough job and seem very honest. They were good about communicating with me about the status of my car. And they cleaned my car which is a bonus! More
Audi Maintenance Extremely efficient and well organized. Dealer Monique is very thorough and friendly to work with. Very easy to schedule appointment. And they send y Extremely efficient and well organized. Dealer Monique is very thorough and friendly to work with. Very easy to schedule appointment. And they send you friendly reminder on maintenance. More
First Class Service Mission Viejo Audi Service Dept treated me like family & was “FIRST CLASS “. My service guy was Greg P & he was awesome.Kept me well informed daily of Mission Viejo Audi Service Dept treated me like family & was “FIRST CLASS “. My service guy was Greg P & he was awesome.Kept me well informed daily of the repairs being made,returned my calls quickly,provided loaner vehicle for me to drive while repairs were being made & delivered the vehicle back to me cleaned & detailed.Andrew the service assistant helped me transfer all my stuff back to my vehicle & made sure he checked to make sure I left nothing in the loaner.My vehicle was also delivered back to me clean & detailed. Thank you Mission Viejo Audi for taking First Class care of me & my vehicle.I highly recommend this dealerships service dept. More
Service Very welcoming and efficient. Completed on time. I had Audi Care so there was no charge. Location easy to get to and shopping nearby if you want to wa Very welcoming and efficient. Completed on time. I had Audi Care so there was no charge. Location easy to get to and shopping nearby if you want to wait. More
Feel like you matter Great service ! Always feel like they really value my business . Everything is explained with options. They always check the little things like tires Great service ! Always feel like they really value my business . Everything is explained with options. They always check the little things like tires and fluids. More
Excellent Javier kept in touch throughout the process and a loaner car was easily and quickly available. This was not the case at another dealer. Everyone very Javier kept in touch throughout the process and a loaner car was easily and quickly available. This was not the case at another dealer. Everyone very friendly and professional. More
Rodent Damage and 45K Service Im treated like royalty. I truly love my vehicle and whenever I need servicing of any kind Roy Candanoza goes the extra mile ensuring customer elation Im treated like royalty. I truly love my vehicle and whenever I need servicing of any kind Roy Candanoza goes the extra mile ensuring customer elation. He always goes above and beyond in all he does. Most recently when rodents chewed through the wires to my indicator panel he communicated via text every call to action and progress making me feel I was in good hands. He also anticipated my needs for transportation and reserved a wonderful loaner! Over the years he had been my go to, giving me confidence , reassurance and exceptional personal attention to me and my vehicle. He is to be highly commended for his exceptional customer service , professionalism and unflappable demeanor. Truly an asset to your organization and so fortunate for me with my Audi Q3!!! Thank you ~ Martin Del Secco More
Great service Highly recommend. Best dealership I’ve ever had to work with. Very friendly and accommodating and they all go above and beyond. Thank you!!! See you n Highly recommend. Best dealership I’ve ever had to work with. Very friendly and accommodating and they all go above and beyond. Thank you!!! See you next time! More
Excellent Service at Mission Viejo Audi I recently took my 2017 Audi Q3 to the Mission Viejo Audi dealership for a routine service. I made the appointment just a few day’s ahead. I was gre I recently took my 2017 Audi Q3 to the Mission Viejo Audi dealership for a routine service. I made the appointment just a few day’s ahead. I was greeted by a smiling and friendly assistant you ushered me inside to see Denny. He explained what was involved and asked what else needed to be addressed. I was given a very nice loaner car for the day. Denny called in the afternoon letting me know my car was ready for pickup. More
Great service and great people! Monique kept me updated and got the job done! The dealership was accommodating, clean, and all the staff were friendly. and got the job done! The dealership was accommodating, clean, and all the staff were friendly. More