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Audi Mohegan Lake
Mohegan Lake, NY
1,188 Reviews
We are not looking for a one-time transaction with any of our clients. We are truly looking to build a long-term relationship. It is this philosophy that has enabled us to continue in business for over 80 years throughout the most difficult of times in the auto industry.
We will do everything within our power to ensure that you are a valued client and totally satisfied.
When you enter the showroom doors you will immediately see and feel the Mohegan Lake Difference. No pressure, take your time, go at your own pace, that's what your buying experience will be like.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,188 reviews
July 21, 2026
I brought my 2017 Audi A7 in for 60k mile maintenance on July 16, 2026. That includes an extensive list of maintenance items. On the plus side, the work was accomplished in 3 hours, including an emergent July 16, 2026. That includes an extensive list of maintenance items. On the plus side, the work was accomplished in 3 hours, including an emergent issue of needing new rear brakes (pads, rotors, and associated hardware). I found that the dealer markup on parts was nominal. The customer waiting area was immaculate, with free coffee and various breads available. I did not have need to use the customer restroom bidet. When I was informed of the need for the rear brake replacement, I was not informed of the cost, nor was I shown any worn parts, or the specs on the worn parts (i.e. pad thickness, rotor thickness). Since I was also getting a New York State safety inspection, the brakes had to be done. When I go to the dealership, I expect to pay premium prices, and they exceeded my expectations! More
by beaconbuddy
Employees Worked With
Jesus Castro
July 17, 2026
Continued excellent personal service from Audi Mohegan Lake service department. Thank you, EJ Peteli, Michelle, Lauren and Frank, the sales manager. Lake service department. Thank you, EJ Peteli, Michelle, Lauren and Frank, the sales manager. More
by gpvr925
Employees Worked With
Service Dept - EJ Peteli, Michelle and Lauren
July 17, 2026
Continued excellent service from the team at this dealership! The sales team, Frank (sales manager) and Cole (best salesperson) to EJ Peteli, Michelle, and Lauren on the service side. dealership! The sales team, Frank (sales manager) and Cole (best salesperson) to EJ Peteli, Michelle, and Lauren on the service side. More
by gpvr925
June 14, 2026
Since the dealership is now owned by Tasca, I had mixed results. Visit #1 - car had a recall & could not activate Homelink. Was told an animal had chewed wire & to replace it and a connector would cost ove results. Visit #1 - car had a recall & could not activate Homelink. Was told an animal had chewed wire & to replace it and a connector would cost over $1K. Not covered under warranty- I declined. It took all day for recall, but told it was completed. Four months later, I get a notice from Audi saying recall - not completed. I called & was told it was. I checked myself - putting my VIN on website & sure enough - not completed. Now, another issue develops - malfunctioning SOS call button. Visit #2- I made another appt. & asked for a loaner. No loaner until diagnosis, which could be 2hours. So I wait & learn that they will need car for 3more hours & I had to ask for loaner. No reason why recall not done on first visit but completed this time. Also, noted that all “front-line” Service personnel had changed since initial visit. Might give them one more chance, but not sure. More
by Don
Employees Worked With
Jenna M.
April 29, 2026
All the employees at the dealership helped making buying my Q3 a very easy and enjoyable experience. Very professional sales and finance staff. my Q3 a very easy and enjoyable experience. Very professional sales and finance staff. More
by bgmahoney53
April 24, 2026
Bait and switch avoid at all costs. Read reviews from multiple sources. Every word is true. Unprofessional does not begin to describe. No contact from management after multiple issues. Read reviews from multiple sources. Every word is true. Unprofessional does not begin to describe. No contact from management after multiple issues. More
by Jbyrne845
Employees Worked With
September 26, 2025
Just wanna say thanks to Jeffery sharif and Mohegan lake for everything all my needs was meet and most of all would do business with y’all Again I’m extremely happy with my new q6 beautiful car and beautif for everything all my needs was meet and most of all would do business with y’all Again I’m extremely happy with my new q6 beautiful car and beautiful family Mohegan lake it’s was pleasure doing business with Jeffery sharif great job jeff thank you very much see y’all soon again thank you again!!! More
by tgrs3trr
Employees Worked With
Jeff Sharif
August 30, 2025
I had a great experience working with Jeff. From start to finish, he made the car-buying process smooth, transparent, and completely hassle-free. He was informative without being pushy, answere From start to finish, he made the car-buying process smooth, transparent, and completely hassle-free. He was informative without being pushy, answered all my questions honestly, and made sure I felt confident in every step of the process. Jeff’s professionalism and trustworthiness truly set him apart. Highly recommend! More
by Mr. M
Employees Worked With
Anthony Augusta, Jeff Sharif
April 25, 2025
BUYER BEWAYRE. ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the dealer, vehicle NOT in stock. Moving on, the vehicle that I did purchase took way longer to service than I was told ("next week" turned into "2 weeks" etc), ok fine. Some of the cosmetic fixes were NOT fixed upon picking up. After bringing my car home, I was CALLED & told that I needed to have my car registered & was charged $470 for this registration (why the car wasn't registered BEFORE leaving to lot-beyond me)...$470 is more than DOUBLE to register it MYSELF. About a month later my tire KEPT getting flat, took it to the mechanic & come to find out, I was sold a vehicle with a BENT RIM & a tire that was PLUGGED on the INSIDE wall (where a plug is not even supposed to go)...when I contacted this dealer the manager told me "there is no law that says we cannot sell a car with a plugged tire". NO sense of moral whatsoever!!!! After fixing the issue myself, within 6 months, 2 front tires are worn & need replacement...after barely even driving the vehicle because I'm on maternity leave mostly home bonding with my child and not driving. I WOULD NOT recommend this dealer to anyone. THEN with my loan, THEY opened up an account with a credit union which I was UNAWARE of until I got my statement-initially I was told the loan was going to be through a different company. They have been a thorn in mine from the moment I stepped foot into the dealership. More
by Tiff
Employees Worked With
Milan S, Anthony Augusta, Jon Gonsalves
