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Audi Mohegan Lake
Mohegan Lake, NY
1,181 Reviews
We are not looking for a one-time transaction with any of our clients. We are truly looking to build a long-term relationship. It is this philosophy that has enabled us to continue in business for over 80 years throughout the most difficult of times in the auto industry.
We will do everything within our power to ensure that you are a valued client and totally satisfied.
When you enter the showroom doors you will immediately see and feel the Mohegan Lake Difference. No pressure, take your time, go at your own pace, that's what your buying experience will be like.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,181 reviews
March 21, 2021
I am extremely disappointed with my first, and only, sales experience at Mohegan Lake Audi and would NEVER recommend. In short, I called Mohegan Audi to inquire about a pre-owned Audi which was adverti sales experience at Mohegan Lake Audi and would NEVER recommend. In short, I called Mohegan Audi to inquire about a pre-owned Audi which was advertised on their website. I was directed to Anthony, the Sales Manager, who provided me with vehicle details and was than put me in contact with Anthony Tezzi, Salesperson. After some discussion with Anthony Tezzi, I made an appointment to see and test drive the car. Since this vehicle was the make, model and year that I had been searching for and after hearing the vehicle details, I was prepared, with cash, to purchase the car upon visit and review. However, a few hours before our agreed upon meeting, Anthony Tezzi called to tell me that he had accepted a deposit from an out-of-town customer regardless of his commitment to me, and that the car was no longer available!! To add insult to injury in this case, I was told that the other customer was put ahead of me because they gave a deposit to "hold“ the car despite the fact that this option was never offered to me! I would have expected a courtesy phone call giving me the priority option of a "hold" deposit first. My overall customer experience with this dealership was unsatisfactory, to say the least! Bottom line, for anyone considering purchasing from an Audi dealer in the Tristate area, you may want to put Mohegan Lake Audi at the bottom of your list. Pass this along! More
by jjdaudi
March 20, 2021
Always wonderful!!Courteous, on time, honest, in Always wonderful!! Courteous, on time, honest, in touch.... never have to wonder or call them and love the car. They are good at explaining how t Always wonderful!! Courteous, on time, honest, in touch.... never have to wonder or call them and love the car. They are good at explaining how things work if you need. More
by odysseyart
Employees Worked With
Mike
March 18, 2021
Phenomenal dealership and experience and loved working with Chelsea Matos and and Jeff Sharif! They offered a great deal and were so easy to work with. We will definitely be reaching out for our next Au with Chelsea Matos and and Jeff Sharif! They offered a great deal and were so easy to work with. We will definitely be reaching out for our next Audi! More
by Matt Ramos
Employees Worked With
March 18, 2021
The customer service reps are always very professional and go out of their way to make the experience as stress free as possible. The quality of work is second to none. and go out of their way to make the experience as stress free as possible. The quality of work is second to none. More
by Rramsey
Employees Worked With
Dale
March 15, 2021
I recently bought an A5coupe from your deleted hip. The sales person was Jeff Sharif. He was helpful, informative and answered all my questions. He clearly explained a good route to follow. He followed up sales person was Jeff Sharif. He was helpful, informative and answered all my questions. He clearly explained a good route to follow. He followed up and had the car ready and waiting, explained the workings and followed up . More
by joanalley13
March 09, 2021
Working with Anthony was a pleasure, every thing was smooth and flawless, from the trade in of my old car to the purchase and delivery of the new one. Its because of this favorable experience that I con smooth and flawless, from the trade in of my old car to the purchase and delivery of the new one. Its because of this favorable experience that I continue to return to Mohegan Lake Audi. More
by ARH
Employees Worked With
March 08, 2021
I found Jeff to be very efficient & effective with my purchasing needs. I truly hope he's still at Mohegan Lake Audi in the future, as I've made a specific request of him in 2 years. Keep up the good w purchasing needs. I truly hope he's still at Mohegan Lake Audi in the future, as I've made a specific request of him in 2 years. Keep up the good work Jeff! More
by garymoore
Employees Worked With
March 08, 2021
We were fortunate to get as our salesman, Jeff Sharif, right from the start. He asked us succinct questions on what we were looking for and then proceeded to show us options. For his part, he answered all right from the start. He asked us succinct questions on what we were looking for and then proceeded to show us options. For his part, he answered all our questions thoroughly and professionally. He showed flexibility in scheduling follow-up appointments with us, and made the purchase process straightforward and understandable. We very much recommend you work with Jeff if you are thinking about buying an Audi. More
by David D.
Employees Worked With
March 08, 2021
Jeff Sharif was a pleasure to work with in regards to Jeff Sharif was a pleasure to work with in regards to helping me purchase my 2018 Audi A5. He went over all my questions and gave me all informatio Jeff Sharif was a pleasure to work with in regards to helping me purchase my 2018 Audi A5. He went over all my questions and gave me all information I needed. He made the process easy with my trade in, and with choosing my certified car. Especially during these times, Jeff and everyone at the dealership handled safety precautions seriously. I recommend Jeff for all of your car needs without hesitation. Sincerely, Iriney G. More
by Iriney
Employees Worked With
March 06, 2021
My experience with Jeff & Mohegan Lake Audi was in a word- Amazing! Jeff was attentive, thorough, accommodating & very professional. Jeff went above & beyond the norm to help meet with all of my ob word- Amazing! Jeff was attentive, thorough, accommodating & very professional. Jeff went above & beyond the norm to help meet with all of my objectives; up to & including changing the vehicle color three times- sorry about that lol.. Jeff not only delivered on his promise, (rare in this business these days) but also made the experience very seamless & as comfortable as my beautiful new Q7... I look forward to my future dealings with Jeff & Mohegan Lake Audi.. Thank you. More
by Vienna7
