Audi Naperville

Incredible customer experience! First, kudos to Amy Brooks, my salesperson, for her attention to detail, friendliness, and customer focus. I thoroughly enjoyed her enthusiasm and her First, kudos to Amy Brooks, my salesperson, for her attention to detail, friendliness, and customer focus. I thoroughly enjoyed her enthusiasm and her willingness to see that I was satisfied with the purchase of a certified pre-owned vehicle. All my concerns were addressed, and she saw that my questions were answered. I wish everyone was as pleasant to deal with during the sales process as she was. As far as the dealer experience went, it was professional and customer-oriented. The team made sure I knew all there was about the vehicle and that I was confident driving it off the lot. I would definitely purchase from them again. More

Good Experience Overall, a really good, professional experience from working with Mitch, our salesman, to finalizing paperwork with Jason. Everyone was professional Overall, a really good, professional experience from working with Mitch, our salesman, to finalizing paperwork with Jason. Everyone was professional and courteous. I would recommend Continental Audi and the people we worked with. More

Pleasant 2018 A4 Buying Experience A close friend highly recommended Continental Audi in Naperville. I called ahead and spoke with Eric Matway (General Manager), who assigned Eric Forre A close friend highly recommended Continental Audi in Naperville. I called ahead and spoke with Eric Matway (General Manager), who assigned Eric Forrest (Audi Brand Specialist) to meet with us. Eric Forrest was very easy to work with and extremely knowledgeable on the A4’s features and technology. He explained and demonstrated the features during our test drive on the Naperville Auto Test Track. Once we purchased the A4, Victoria Matway setup our phones, music, and explained the many fine assistance features available to the driver. After our experience with the staff, my wife and I highly recommend the dealership. More

2015 Q5 Purchase - A Great Experience We were looking for a previously owned, luxury SUV that was coming off lease - basically a 2015 model. Loved the looks of the Audi Q5 and checked inve We were looking for a previously owned, luxury SUV that was coming off lease - basically a 2015 model. Loved the looks of the Audi Q5 and checked inventory at Continental Audi. Took a test drive and decided to purchase one. The experience was very relaxed and the sales person, Mitch, was very well informed about the product and the service offered by Continental. He was very accommodating and made the usually very tedious negotiating and paperwork process very manageable. It took a bit longer than expected but that was due to the volume of purchases the dealer needed to process that night and could not be helped. Still, we never felt rushed nor neglected by the entire Continental staff with whom we interacted. Overall, a very positive buying experience and we look forward to a long relationship with the Audi team at Continental. More

Great buying experience I was very pleased with the sales people, Jeff and Rob. I was purchasing remotely and they used photos and video to accurately describe the condition I was very pleased with the sales people, Jeff and Rob. I was purchasing remotely and they used photos and video to accurately describe the condition of the vehicle. I was looking for very specific features along with good service record and CPO warranty. They were very gracious with answering all of my questions and supporting me through the whole process. The car was shipped to me and is exactly as I expected it to be - no surprises. Very satisfied with the purchase and would buy with confidence from them again. Thanks Jeff, Rob & Jason! More

customer service I love the car The only concern was my brakes were grabbing and it was a very uncomfortable ride. Discussed with Dave Muys Jr and he asked if I coul I love the car The only concern was my brakes were grabbing and it was a very uncomfortable ride. Discussed with Dave Muys Jr and he asked if I could leave the car for a couple days. He found the problem and resolved something in two days that was bothering me for a number of months. His attitude and willingness to fix the lingering problem was outstanding and what set him apart. Great customer service!! More

Great Expiration Again Great staff. My third purchase from them and I couldn’t be happier. They are really there to put you in the car you want. Great staff. My third purchase from them and I couldn’t be happier. They are really there to put you in the car you want. More

Amazing Staff! I’ve bought two cars from this dealership in the past 6 months. The first visit was in October and the second was today. Both times I purchased the st I’ve bought two cars from this dealership in the past 6 months. The first visit was in October and the second was today. Both times I purchased the staff was knowledgeable and professional. I wasn’t there for hours upon hours and I knew every step they made. My salesman Rob Grignon is really patient, friendly and full of knowledge. Josh in finance is straight to the point and very friendly. The management team is willing works hard to make your experience pleasant. I love the service team here as well, they are also friendly and welcoming. They are honest and do their best to prepare you for their findings. This is a no bs dealership and the best I’ve worked with. More

TTRS delivery I am always very pleased working with Rob Grignon and and company at Continental Audi. Sales manager Victor has been great as well. In this case I to I am always very pleased working with Rob Grignon and and company at Continental Audi. Sales manager Victor has been great as well. In this case I took delivery on a new TTRS. The price was fair, my trade in went smoothly, and the special RS delivery treatment was great. All in all, highly recommended. JohnP More

Professional, knowledgeable Excellent service, would highly recommend and will return in the future. Mitch made the experience seamless and efficient, he is very knowledgeable on Excellent service, would highly recommend and will return in the future. Mitch made the experience seamless and efficient, he is very knowledgeable on all things Audi. A pleasure to deal with. More