
Audi Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
Showing 861 reviews
Mitch Massaro is a real asset to Audi, Naperville Mitch was knowledgeable, responsive and low pressure. The dealership itself is comfortable and professional. My only complaint is the length of time t Mitch was knowledgeable, responsive and low pressure. The dealership itself is comfortable and professional. My only complaint is the length of time to complete the sale. We had already submitted the VIN to my trade-in and completed the credit app and it still took almost three hours to complete the deal. More
Audi A-4 Easy, friendly and transparent. I felt comfortable the entire time from test drive through finance. I would recommend the dealership to my friends a Easy, friendly and transparent. I felt comfortable the entire time from test drive through finance. I would recommend the dealership to my friends and family. More
Excellent Car Buying Experience Rob, our Audi specialist, provided us the benefit of years of experience and a desire to help as we investigated our two purchase options. This was o Rob, our Audi specialist, provided us the benefit of years of experience and a desire to help as we investigated our two purchase options. This was our third Audi purchase from Continental Audi. Josh provided important training to the auto's system. The service team's professionalism is also an important reason we purchase from Continental Audi. More
New Leasing of Audi I recently traded in two vehicle and leased a new Audi. I was greatly satisfied with the professionalism and service that Mitch and the other employee I recently traded in two vehicle and leased a new Audi. I was greatly satisfied with the professionalism and service that Mitch and the other employees provided. I would recommend anyone to buy, lease, or sell with Mitch and this dealership. More
Great car, great process I just purchased a 2018 Audi SQ5 and its a terrific car! The technology, performance, etc. is top notch. I owned a 2011 Infiniti FX50 prior (which w I just purchased a 2018 Audi SQ5 and its a terrific car! The technology, performance, etc. is top notch. I owned a 2011 Infiniti FX50 prior (which was also a great car) but the SQ5 is even better. If you like a crossover car with the feel of sitting up a bit higher and having some cargo space, but you like for your crossover to handle like a car, check out the SQ5. Working with Eric and the dealership was great. The purchase process was no nonsense and straight forward. They ordered a customized version of the SQ5 and did so willingly (didn't try to sell me something on the lot). In fact, Audi seems to welcome custom buyers so that's great for someone like me. More
Great experience! I met Mitch about halfway though my journey to review and decide my first "top tier" car purchase. Mitch was very helpful, explaining everything about I met Mitch about halfway though my journey to review and decide my first "top tier" car purchase. Mitch was very helpful, explaining everything about Audi and helped me with decision criteria. There wasn't any pressure and after talking to some other dealers (even another Audi dealership) I found myself wanting to come back to Mitch & Contenental. We did, in fact, come back and we're impressed by their efforts to make sure we were happy and finding the perfect car (that wasn't even on the lot yet). All around, it was a top notch experience and I would recommend going there to anyone. (We're actually about 40 miles away). More
Mitch was a pleasure to work with Mitch was helpful from the very beginning. It took me a number of weeks to make a decision between Mercedes and Audi and he gave me the space and fac Mitch was helpful from the very beginning. It took me a number of weeks to make a decision between Mercedes and Audi and he gave me the space and facts to make the right decision. Since buying the Q5, I have called him many times for advise on operating the numerous features. He has been extremely helpful. I couldn't ask for a better experience. More
Excellence Continental Audi managed to both meet and exceed my expectations in all regards. Mitch is dedicated to being very well informed about the vehicles on Continental Audi managed to both meet and exceed my expectations in all regards. Mitch is dedicated to being very well informed about the vehicles on his lot. I asked a large number of questions that were answered gracefully and accurately. The entire process of purchasing this vehicle was largely without stress. Given my ruthless attention to detail, I expected some degree of disappointment but was instead highly impressed with all of the service I received. Mitch stood out from the crowd of other car salesmen in a number of positive ways and I highly recommend him for his sharp expertise. More
S7 Purchase all was good. thank you for all you did. thank you. Jared did a great job explaining the car to me. thank you again. see you soon all was good. thank you for all you did. thank you. Jared did a great job explaining the car to me. thank you again. see you soon More
The very best customer service Used the web chat to check on availability of a used car for my son. The person was helpful and I didn't feel pressured. He emailed directions and a c Used the web chat to check on availability of a used car for my son. The person was helpful and I didn't feel pressured. He emailed directions and a carfax for the car. Everything went smooth however I we did have to wait for the finance guy to count the money (no big deal). Just thought it was odd other dealers usually have you pay the cashier. More