
Audi Naperville
Naperville, IL
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purchase of used suv We bought a ford Escape from Joe Ghandour was good answered all the questions before the purchase of the Escape on April 10,2017 We did have to wait We bought a ford Escape from Joe Ghandour was good answered all the questions before the purchase of the Escape on April 10,2017 We did have to wait for the finance office few others buying at same only 1 person in finance at night. I did leave message on April 14 for Joe asking where the key is for one of the remotes and got no call back yet. Upset with that and nothing in Escape on when the oil was changed with miles on it. More
A nice place to do business aesthetically and interpesonally This was a very easy transaction for me. I had to drive 4 hours to purchase the vehicle and Mitch did an great job helping This was a very easy transaction for me. I had to drive 4 hours to purchase the vehicle and Mitch did an great job helping More
Best Customer Service I had amazing car buying experience at Continental Audi. Every one I met was very friendly. Mitch Massaro was my the brand specialist who helped me I had amazing car buying experience at Continental Audi. Every one I met was very friendly. Mitch Massaro was my the brand specialist who helped me with my 2017 Audi A6. Exceptionally pleasant to deal with and knowledgeable about the vehicle. All in all great dealership, great people and great service. Would definitely recommend this dealership for future Audi buyers. More
AWESOME! We just recently purchase an MDX there and right off the bat it was great service. Jon Anderson helped us out anyway he could. He took his time with u We just recently purchase an MDX there and right off the bat it was great service. Jon Anderson helped us out anyway he could. He took his time with us and didn't put any pressure just for a sale. He listen to what we need and I would recommend anyone to come here. More
Always a great experience at Continental Audi Naperville Having been a customer for the past 4 1/2 years with Continental Audi, my most recent experience was just as wonderful as everyone pervious. I can't Having been a customer for the past 4 1/2 years with Continental Audi, my most recent experience was just as wonderful as everyone pervious. I can't say enough about everyone I have ever worked with, and although Mitch was new to me, he was just as great! I wasn't coming in to purchase a new car, but everything aligned and it was meant to be. Mitch was low pressure, knowledgable, personal, and kept every promise he made. I left with a new 2017 Q5! Mitch took care of us, as did everyone else. I need to also say something about Dave Muys, with whom I have had the most interaction with. I trust him, I regard his opinions, and over the past 4 1/2 years, Dave is the one that I enjoy working with the most. I always feel he has my best interest, which truthfully goes a long way in keeping a customer loyal. Thank you Dave for making me feel you are looking out for me. As a woman, you can be made to feel inferior in the world of cars. I have never felt taken advantage by anyone at Continental. Thank you again Continental team and Mitch. I look forward to many more years together! More
Helpful sales presentation and high quality products. Worked with Mitch over several months until we found the right vehicle for us. He gave us a thorough introduction to the line and allowed us space to Worked with Mitch over several months until we found the right vehicle for us. He gave us a thorough introduction to the line and allowed us space to make up our own minds. An outstanding car-buying experience. More
Great experience at Continental Audi Naperville Worked with Mitch on our search for a Audi Q5. He listened to our needs and wants.... We wanted a certified car and worked towards that goal. He als Worked with Mitch on our search for a Audi Q5. He listened to our needs and wants.... We wanted a certified car and worked towards that goal. He also offer other ideas, which included a 2017 Season of Audi Q5.... We did not like the interior color at first.. We even searched with other dealers for a certified and just for kicks price of a new 2017 Q5. Mitch did not let anything affect his courteousness and professionalism... he worked with us and even beat price of other dealers and provided us with a new Q5 that we love. Thanks again to Mitch and the team at Continental. More
Treated like a princess I was greeted at the door by Chris with a friendly smile and hand shake. The receptionist also greeted me sweetly. Chris was professional and knowledg I was greeted at the door by Chris with a friendly smile and hand shake. The receptionist also greeted me sweetly. Chris was professional and knowledgeable. He has a calm and kind approach. There was no pressure. We were given private time to consider our decision. I felt like a princess! More
Great overall experience with Continental Audi of Naperville Leased a 2017 Q5 for my daughter's 16th birthday and couldn't have had a better experience. The service from start to finish was exceptional. Leased a 2017 Q5 for my daughter's 16th birthday and couldn't have had a better experience. The service from start to finish was exceptional. More
Convenient and expedient Great experience with Continental Audi and Mitch Massaro. Pre-sales experience through finance and delivery of the vehicle was expedient and Mitch is Great experience with Continental Audi and Mitch Massaro. Pre-sales experience through finance and delivery of the vehicle was expedient and Mitch is great to work with. More