Back

Audi Naperville

Naperville, IL

not yet
rated
863 Reviews

1527 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 863 reviews

October 09, 2016

Best Car Buying Experience Ever! Mitch Massaro gave me a great experience! There was never a moment that I felt he was pressuring me or trying to trick me into buying something I didn More

by Ambro87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Massaro
Oct 12, 2016 -

Audi Naperville responded

Thank you for this great 5 star review! We are glad to hear our team was able to assist you throughout your entire experience with us. We hope you are enjoying your new car! Thank you again, have a good day!

October 03, 2016

Great emergency service Hope you had a great weekend. Mine would have been near catastrophic had it not been for the gung-ho help of Dave and Keith on Saturday. My wife More

by Dr Chris Stout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lindgren, Dave Muys Jr.
Oct 03, 2016 -

Audi Naperville responded

Thank you for your feedback Chris! We really appreciate it and are glad that our Service team was able to help you out. Thanks again!

October 02, 2016

Awesome Experience!! Our Car Buying Experience was excellent. Mr. Gonzalo had a thorough knowledge in and out of the Audi Q5. He was patient enough to over all the details More

by srkumar24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Ladron de Guevara
Oct 03, 2016 -

Audi Naperville responded

Thank you for this wonderful review. It is great to hear that Gonzalo was able to assist you so well, he will appreciate your kind words!

September 29, 2016

Great Experience My experience was very positive overall with the Naperville location & Mitch was fantastic to work with through deciding on my new Q7. This includes More

by patricia schmeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Massaro
Oct 03, 2016 -

Audi Naperville responded

Thank you for this great review, we really appreciate it! It's great to hear that you are loving your new Q7! Enjoy!

September 28, 2016

Totally satisfied We recently purchased our third vehicle from Continental Audi. We have had excellent experiences with the salesmen on each transaction. Doug Wiersem More

by Chris D.
Recommend Dealer
Yes
Employees Worked With
Doug Wiersema
Oct 04, 2016 -

Audi Naperville responded

Thank you so much for being a loyal customer to our Continental Audi store. This truly makes us happy to hear stories like this. On behalf of Doug, and everyone at our dealership we thank you for your business and trust. We look forward in serving you again. Have a good day!

September 10, 2016

Exceeded my expectations Mitch you made buying a car fun again and painless! The test track gives you the ability to feel how the car really does handle. You fully allowed fo More

by Cathy😊
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis, Mitch Massaro
Sep 16, 2016 -

Audi Naperville responded

Thank you so much for this 5 star review! Your kind words are greatly appreciated to us! Please let us know if there is anything we can assist you with in the future. Have a good day!

September 05, 2016

Great experience. Mitch is very knowledgeable of the Audi Q3. I appreciate his help in getting it set up. Jason handled the trade-in and titling which made it simple More

by timaleck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis, Mitch Massaro
Sep 08, 2016 -

Audi Naperville responded

Thank you for taking the time to give us feedback of your experience, we really appreciate it!

September 02, 2016

RUDE! Just received a call back regarding a used car I'm interested in. He called ME and then told me he was too busy to go through the options with me. I a More

by pdubb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
not sure
Sep 02, 2016 -

Audi Naperville responded

I am sorry to hear you did not receive the information in a timely manner. Please advise me if you happen to remember the name of the person you spoke to. I will be happy to personally assist if you are still interested in the vehicle you called about. My contact information is below. Sincerely, Eric Matway General Manager Continental Audi of Naperville 630.388.1000 X 3127 ericm@conaudi.com

September 01, 2016

2 Audis in a row from Continental-I'll go back for my 3rd This was my second new Audi lease in just over a year from Continental. There was never any pressure regarding car selection, timing, or extras in the More

by S5_60543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis, Viktor Hadjiev, Mitch Massaro
Sep 08, 2016 -

Audi Naperville responded

Thank you for this great review about our sales team, we really appreciate it! Enjoy your new Audi and please let us know if you ever need anything.

August 30, 2016

Excellent experience I went to Mitch Massaro the sales person and told hom that I need the best price as I plan to buy the car in 7 days and I didnt have time for games. More

by Soman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Massaro
Aug 31, 2016 -

Audi Naperville responded

Thank you for your feedback about your recent experience to our dealership. We appreciate your business.

...
63
...