Audi Naperville
Naperville, IL
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Best Car Buying Experience Ever! Mitch Massaro gave me a great experience! There was never a moment that I felt he was pressuring me or trying to trick me into buying something I didn Mitch Massaro gave me a great experience! There was never a moment that I felt he was pressuring me or trying to trick me into buying something I didn't want or need. Mitch was professional while finding a way to be personable and relatable all at the same time. I would highly recommend Mitch to anyone looking to buy a new or used car who wants to be treated with dignity and respect and not looked at as just another number. Thanks for everything Mitch!!! More
Great emergency service Hope you had a great weekend. Mine would have been near catastrophic had it not been for the gung-ho help of Dave and Keith on Saturday. My wife Hope you had a great weekend. Mine would have been near catastrophic had it not been for the gung-ho help of Dave and Keith on Saturday. My wife (and her car) were up in northern Wisconsin and I needed to get to U of I ASAP to help my son with a health concern. On my way I stopped for gas and the release would not open. I was in a near panic. I drove to your dealership and pulled in the service entry and told them what was up. They both immediately got to the manual override and got it open. I then had the same problem when attempting to fill up on Sunday for the return home, and thanks to their tutelage I was able to get it open via the manual process they had showed me. I am very, very grateful to them both. You have a great team! More
Awesome Experience!! Our Car Buying Experience was excellent. Mr. Gonzalo had a thorough knowledge in and out of the Audi Q5. He was patient enough to over all the details Our Car Buying Experience was excellent. Mr. Gonzalo had a thorough knowledge in and out of the Audi Q5. He was patient enough to over all the details of the vehicle and set up our Smart Phone Integration, Navigation and also the Garage Door Opener for the car. A very positive experience overall. More
Great Experience My experience was very positive overall with the Naperville location & Mitch was fantastic to work with through deciding on my new Q7. This includes My experience was very positive overall with the Naperville location & Mitch was fantastic to work with through deciding on my new Q7. This includes the trade in, delivery updates and he proved very knowledgeable about the settings on my new car before I left the lot. I love my new SUV!! More
Totally satisfied We recently purchased our third vehicle from Continental Audi. We have had excellent experiences with the salesmen on each transaction. Doug Wiersem We recently purchased our third vehicle from Continental Audi. We have had excellent experiences with the salesmen on each transaction. Doug Wiersema was extremely friendly, patient and helpful this time. We are sold on the Audi product and the Q5 is no exception. The service department has also been satisfactory in the past. More
Exceeded my expectations Mitch you made buying a car fun again and painless! The test track gives you the ability to feel how the car really does handle. You fully allowed fo Mitch you made buying a car fun again and painless! The test track gives you the ability to feel how the car really does handle. You fully allowed for a hands on tutorial of the vehicles functions. I find all your videos a great resource. Thanks Mitch. Cathy More
Great experience. Mitch is very knowledgeable of the Audi Q3. I appreciate his help in getting it set up. Jason handled the trade-in and titling which made it simple Mitch is very knowledgeable of the Audi Q3. I appreciate his help in getting it set up. Jason handled the trade-in and titling which made it simpler for me. More
RUDE! Just received a call back regarding a used car I'm interested in. He called ME and then told me he was too busy to go through the options with me. I a Just received a call back regarding a used car I'm interested in. He called ME and then told me he was too busy to go through the options with me. I asked to speak with someone else and he said hey were all too busy. I don't return calls when I/m too busy to talk. He then proceeded to talk to me like I was a 5 year-old. Wish I got his name....Done with that dealership. More
2 Audis in a row from Continental-I'll go back for my 3rd This was my second new Audi lease in just over a year from Continental. There was never any pressure regarding car selection, timing, or extras in the This was my second new Audi lease in just over a year from Continental. There was never any pressure regarding car selection, timing, or extras in the finance office. Their focus is on the customer's needs and wants and making a fair deal. This is the closest Audi dealer to me, and I was always comfortable with all staff--no need to go further to shop around. I loved working with Mitch! More
Excellent experience I went to Mitch Massaro the sales person and told hom that I need the best price as I plan to buy the car in 7 days and I didnt have time for games. I went to Mitch Massaro the sales person and told hom that I need the best price as I plan to buy the car in 7 days and I didnt have time for games. He came back and gave me the best rates and even after checking at other places found the price competitive. Appreciate the honesty and not pressurising once the quote was given. More





