Audi Naperville
Naperville, IL
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No hassle, love my Audi My husband and I were fed up with the car shopping process until we met Jared (salesperson) and Victor (sales manager). Both were very attentive and n My husband and I were fed up with the car shopping process until we met Jared (salesperson) and Victor (sales manager). Both were very attentive and never made us feel pressured which I really appreciate admittedly being a first time luxury car buyer. I did not think an Audi was in my budget but Jared found us a Q5 (we test drove A4 and Q5) and was patient with us as we made our decision. He knew everything about the cars and you could tell he loved them. Victor explained all leasing options clearly and made sure we understood everything. Never felt pressured. Finally a sales staff you can trust. No back and forth either. Even a month after we bought the car Jared has stayed in touch to make sure we are OK and answered my questions through texts even on Sunday's when they are closed... Hats off to you. Most sales people do not care once they have there $ in hand, he is a real gentleman. Continental is a class dealership with a great management and I recommend them, Jared, and Victor for anybody who is thinking about Audi! We love our new car!! More
Mitch Massaro Mitch was easy to work with and knowledgeable about the the Q5. I liked his no hassle approach. This is my first purchase from Continental. They ha Mitch was easy to work with and knowledgeable about the the Q5. I liked his no hassle approach. This is my first purchase from Continental. They had a good selection of vehicles to choose from. More
Wonderful Experience Mitch was wonderful to work with and made suggestions based on our lifestyle and needs. He was super knowledgeable and very attentive. He made the p Mitch was wonderful to work with and made suggestions based on our lifestyle and needs. He was super knowledgeable and very attentive. He made the process painless and very fast! More
Great Experience! I've bought a car from Mitch at another dealer, and this experience was far better than the last dealer. The entire group was helpful, and fast. I've bought a car from Mitch at another dealer, and this experience was far better than the last dealer. The entire group was helpful, and fast. More
Great Purchase Experience Continental Audi is a great place to buy and maintain your car. We just purchased our sixth Audi from Continental. Jeff Garvey is more of a concierge Continental Audi is a great place to buy and maintain your car. We just purchased our sixth Audi from Continental. Jeff Garvey is more of a concierge than a salesperson, helping to guide you through the various options in vehicles. Jeff is knowledgable, flexible and patient as you figure out what the right choice is for your situation. And he is always great with any follow-up after the sale no matter what you need related to your new car. The service area at continental is also very strong. The turnover in the department seems very low which provides the team with a chance to get to know you and your car. No matter if it is routine maintenance or a major repair, they always explain the work, the options and charges. I can honestly say, I've never been surprised as everything is discussed up front. The team is also very nice and service is extremely prompt. More
Genuine Sales / Purchase Experience After working with another Audi dealer locally in WI and not getting very far......... it was refreshing to work with a sales representative that had After working with another Audi dealer locally in WI and not getting very far......... it was refreshing to work with a sales representative that had answers to your questions, followed up when he said he would and ultimately was a no BS kind of guy. As a sales person myself, every sale is important no matter the $ value. Doug was very accommodating, informative and pleasant to do business with overall. Purchasing a car is a big deal, it should not be a big pain you know where! Hats off to Doug Wiersema - Audi Brand Specialist - Thank you!! PS ...... I LOVE MY NEW S3 AUDI :) More
No Better Place to Buy a Car I just purchased a new 2016 Audi A-6 from Continental Audi of Naperville. There is no better place to purchase an automobile. I was met upon arrival I just purchased a new 2016 Audi A-6 from Continental Audi of Naperville. There is no better place to purchase an automobile. I was met upon arrival by Gonzalo Ladron de Guevara, a knowledgeable. professional Audi Brand Specialist who worked hard to attain my business. The price we arrived at was more than fair and we arrived at that price in short order. Let's face it... purchasing a car is never completely stress-free but Gonzalo, without question, made the transaction the easiest, by far, of any car I have ever purchased. He answered all my questions and concerns, ran through many of the car features, made certain my phone was being recognized by the Audi Bluetooth, transferred my radio station preferences, introduced me to all of the key Audi personnel at the dealership, and made me aware of all the perks of owning my new Audi. From the finance perspective, Jason Bulthuis made that process quick and painless, while offering a very competitive loan rate. I highly recommend this dealership and its team of associates! More
Acommodating They worked with me on my trade in and weren't pushy in any way. They explained availability and options to my satisfaction. Their follow up was exce They worked with me on my trade in and weren't pushy in any way. They explained availability and options to my satisfaction. Their follow up was excellent and all times they were very professional. More
HORRIBLE After paying 144.00 for a diagnostic that they don't apply to your bill they charged me 1350.00 to change the fuel pump & replace the oil They never After paying 144.00 for a diagnostic that they don't apply to your bill they charged me 1350.00 to change the fuel pump & replace the oil They never changed the oil & I don't know of any mechanics that make 154.00 an hour Scam Audi So I have them the benignity of the doubt & had them look at another problem Never apologized for not changing the oil in the first place There has to be a better service dealer for Audi This is off my to do list More
Great Experience!!! Just purchased a brand new 216 Audi A3. Highly recommend Continental Audi!!! Worked with Mitch Massaro and had a great experience. He made the experi Just purchased a brand new 216 Audi A3. Highly recommend Continental Audi!!! Worked with Mitch Massaro and had a great experience. He made the experience fun and effortlessly. Mitch was very helpful in responding to all my questions and is extremely knowledgeable with the vehicles. Ask for Mitch if you want a hassle free experience. Thanks again!!! More





