I had a slightly complicated situation and the team worked patiently with me to come to a solution. Andrew was super helpful, polite, and attentive! Victor was also super helpful in the initial process of showing the cars.
"Excellent Customer Service"
We had a great experience purchasing a pre-owned Subaru at this Audi dealership. Our salesman, Brian Gillis, was very friendly and treated us with total respect even when we were only purchasing a pre-owned Subaru instead of an expensive Audi. Both Brian and Veeral Bharucha, the Business Manager, went above and beyond to obtain financing for us. Both of us were so impressed with how well we were treated by everyone we encountered. For a company that sells high end luxury vehicles, we were treated like we were spending $80K on a new Audi, even though we were just purchasing a 10 year old Subaru! That is a true example of excellent customer service! I hope the owners of this dealership know that they have amazing employees!
Employees Worked With
Other Employees :
"Low key and helpful"
Met with Patrick Holland on our first visit (we had several visits). Patrick spent a considerable amount of time discussing the various Audi models we were considering. We test drove them one morning. Long test drives, highway, side streets. After weighing the pros and cons (with Patrick's help), finally decided on the A5. This was over numerous visits. Patrick was patient and extremely helpful in narrowing down our choices. Dealing with Patrick allowed us to make an informed and thought out decision.
Also, in one of out visits, Patrick was off. We were very appreciative of Brad spending time with us. He was also very knowledgeable and helpful.