
Audi Nashua
Nashua, NH

Filter Reviews by Keyword
By Type
1,382 Reviews of Audi Nashua
This is our fourth Audi purchase. By far the best customer service I've had at any dealership. I spoke with Heather on the phone Saturday mid afternoon, by Saturday evening I had rough numbers from customer service I've had at any dealership. I spoke with Heather on the phone Saturday mid afternoon, by Saturday evening I had rough numbers from her. I was invited to come over from Vermont on Sunday. I was told to ask for Nick (the Manger). I arrived Sunday with a couple cars in mind. Nick introduced me to Jamie (the Q7 specialist) who quickly helped me narrow my options to 1 specific car. I already had and payment range in mind. I told Jamie what it was and we worked it out. Nick did my trade-in assessment and his number was within $500 of what I had worked it out to be. I got an honest fair trade on my Suburban, and honest and fair sale price for a 2007 Q7 Premium. Couldn't be happier with my experience at Audi of Nashua. What's even better... My wife loves her CPO Audi Q7. She calls it her "Dream Car." More
Extremely friendly staff, great vehicle selection, and knowledgeable team. Would definitely buy again. The most important thing we value in a car dealer is trustworthiness and friendliness, both of whic knowledgeable team. Would definitely buy again. The most important thing we value in a car dealer is trustworthiness and friendliness, both of which you will get at this dealership. Most dealerships are stressful to work with, but the team at Nashua actually made the process enjoyable, even down to the credit department. A+ all around. More
The closest Pre-Certified Audi that met my requirements was Audi of Nashua, 345 miles away. I was contacted within 24-hrs from my initial online request by Heather. Heather provided me all the information was Audi of Nashua, 345 miles away. I was contacted within 24-hrs from my initial online request by Heather. Heather provided me all the information I needed to make my purchasing decision. She was responsive, fair in the negotiations and always accesible. Heather arranged for me to be picked up at the airport. At the dealership I met with Eric from the finance team. Eric was thorough and expedient with the paper work. Every expectation and commitment made through e-mail and voicemail was met by the Audi of Nashua team. I have no reservations recommending Audi of Nashua for any buyer that lives out of state. You will deal with a world class staff. James More
I found a Hummer H2 on Auto trader, and I had a trade. I live over 7 hours from this dealership. Ryan and I worked out the deal ahead of time. I was hesitant to make the 7 hour trip, with concerns that th live over 7 hours from this dealership. Ryan and I worked out the deal ahead of time. I was hesitant to make the 7 hour trip, with concerns that the vehicle may not be as described, or they wouldn’t give me what we agreed upon for my trade. The Hummer H2 was as described and I had no issues with the trade. In fact, they went above and beyond, changing tires, at my request, at no charge. All I can say, I wish this dealership was located in NY, as I wouldn’t go anywhere else. More
I orignally went into the showroom with the intention of just looking at an A5 since we have 3 Audis in our family. I was very impressed with the manner in which the salesman answered my questions, made dr just looking at an A5 since we have 3 Audis in our family. I was very impressed with the manner in which the salesman answered my questions, made driving the cars easy and fun, allowed time for discussion rather than pressure sales. We were also fortunate enough to deal with the General Manager, who helped locate exactly the car that I wanted. This is a great dealership and I would and have recommended it to our friends and business associates. Eva Bleich More
I had a very positive experience working with Audi of Nashua. I was working with them from halfway across the country on a particular car they had in stock. They were very upfront and forthcoming with ev Nashua. I was working with them from halfway across the country on a particular car they had in stock. They were very upfront and forthcoming with everything, and there were no surprises when I arrived to pick up the car. They were gracious enough to pick me up at the airport, then spent a lot of time with me showing me how to use my new car before I left, and got me a great deal on the financing. In short, I couldn't be happier. More
While it was still under warrantee Audi of Nashua diagnosed a serious problem with the transmission of my 2005 Audi A6. They were able to secure a replacement transmission from Germany and installed diagnosed a serious problem with the transmission of my 2005 Audi A6. They were able to secure a replacement transmission from Germany and installed it, along with a new radiator. It’s been running well ever since. They also provided a loaner vehicle for the weeks it took to obtain the new transmission. The above is, itself, enough to justify this entry. However, I wanted to single out Derek Couture. From the original service event through several subsequent ones, Mr. Couture was courteous and competent, and provided an extraordinarily high level of customer service. Further, Mr. Couture and your dealership really extended themselves to accommodate my schedule and to compensate for the long repair time. I would not hesitate to recommend this dealership and its Service Department to other customers. More
While it was still under warrantee Audi of Nashua diagnosed a serious problem with the transmission of my 2005 Audi A6. They were able to secure a replacement transmission from Germany and installed diagnosed a serious problem with the transmission of my 2005 Audi A6. They were able to secure a replacement transmission from Germany and installed it, along with a new radiator. It’s been running well ever since. They also provided a loaner vehicle for the weeks it took to obtain the new transmission. The above is, itself, enough to justify this entry. However, I wanted to single out Derek Couture. From the original service event through several subsequent ones, Mr. Couture was courteous and competent, and provided an extraordinarily high level of customer service. Further, Mr. Couture and your dealership really extended themselves to accommodate my schedule and to compensate for the long repair time. I would not hesitate to recommend this dealership and its Service Department to other customers. More
I was very happy with the service at Audi Nashua. Everyone was friendly and the negotiations were very straight forward. Once we agreed on a price everything was easy. I was hoping the car was going Everyone was friendly and the negotiations were very straight forward. Once we agreed on a price everything was easy. I was hoping the car was going to be delivered one day earlier oh well...I was happy when I finally got it. The car is great! Thank you, Maureen More
The experience at Nashua Audi was fantastic. My initial contact was via e-mail from Edmunds.com. Heather was very repsonsive to my needs and blew the competition away. She was willing to answer my questi contact was via e-mail from Edmunds.com. Heather was very repsonsive to my needs and blew the competition away. She was willing to answer my questions and work with me via e-mail and the phone. Other Audi dealers that responded were not as willing and kept insisting I needed to come in to talk details. That was not convenient for me. Once Heather knew what I wanted, the staff went out of their way to find the exact car I wanted, gave me an excellent price, and had the car at the dealr insode of a week. Once we arrived at the dealer, the paperwork with kelly went very fast and we were only there an hour or two. The car was prepped and ready to go when we arrived. I hope every future car buying experinece is as good as it was at Nashua Audi. More