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Audi Nashua - Service Center

4.6

27 Lifetime Service Reviews

170 Main Dunstable Rd, Nashua, New Hampshire 03060

27 Reviews of Audi Nashua - Service Center

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November 02, 2018

"Always satisfied"

- Reliable 123

We are going to Audi vehicles and since we purchased them have had Nashua Audi service our needs they have been very professional very informative and always are in communication with what we need to know about them. We are going to Audi vehicles and since we purchased them have had Nashua Audi service our needs they have been very professional very informative and always or communication with what we need to know about them We highly recommend them

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Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danielle Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jeffbuchholz
November 01, 2018

"Service Appointment "

- Tabes25

Daneielle, Mark and Jeff are always wonderful to deal with along with their service techs. Always a top-notch job and visit every time. Always a joy each visit!

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Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danielle Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"scheduled maintenance "

- AudiBum

Proper expectations were set in regard to cost and time for repairs. While paying for the repairs the people in the lobby provided me candy. Repairs were a success.

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Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
November 01, 2018

"Very satisfied"

- DB

Service was handled professionally and turn around time was excellent. I would most definitely use this dealership for any future service on my Audi Q5.

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Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
November 01, 2018

"Jeff Buchholz was very helpful and professional"

- Mark4534

Jeff was helpful and very professional. He kept me informed throughout the process and was responsive to my questions and concerns. I would recommend Audi if Nashua

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Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
May 29, 2018

"Stay Away From This Dealership"

- Pissed Off Customer

As a small business owner I am appalled by the customer service I have experienced with Audi of Nashua service department. They ILLEGALLY charged me for a “diagnosis” of my vehicle. The diagnosis was “well it could be this problem, or could also be this but we need to look into it more. They did not mention ANY diagnosis charge until I had to pickup my vehicle and then they charged me over $140. They were blatantly rude and the service advisor I delt with needs serious customer service training. I expect corporate to contact me to right this wrong. I am baffled by the disrespect and will NEVER return to this dealership.

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Recommend Dealer
No
Employees Worked With
Mark Desjardins
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danielle Rodriguez
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 28, 2018

"Satisfied "

- Michael

My sales person Matt LaBrecque was very helpful and professional he is new to the dealership and was very polite and courteous I would work with him again in the future mike crombie

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Recommend Dealer
Yes
Employees Worked With
Matt LaBrecque
August 05, 2017

"Great Service"

- jpstringer

We own and lease 4 Audi's and all the service needs have been through Audi of Nashua. Their service department is excellent and issues are resolved the first time 99% of the time. I want out call out Mark Desjardins as the best service manager I have ever dealt with, and being 63, that is a lot of dealerships and service managers. Mark stands out far above them all. He is people oriented, very respectful and always on top your vehicles issues and gets them resolved. I highly recommend contacting Mark when you need service.

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Recommend Dealer
Yes
Employees Worked With
Mark Desjardins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 14, 2017

"Impressive!"

- suzlebeda

I made an appointment to have a warning light checked and to ask some questions because my Audi A3 lease was up in October. Danielle, whom I spoke with on the phone, was very helpful and introduced me to Travis. He actually had me out the door that day with my next Audi A3! It wasn't my intention, but Travis's knowledge and expertise along with Eric's financial efficiency made the transfer that day extremely easy, especially since I was registering it in New York state. I couldn't be happier with the service! Suzanne Langelier-Lebeda

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Recommend Dealer
Yes
Employees Worked With
Travis Philbrook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danielle Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Kneidel
June 26, 2017

"Great working with Finance assistant Shalini Gupta "

- Abhinav

what a fantastic experience I had while working with Shalini Gupta. When I first started my conversation with her, she was prompt and diligent in delivering, serving and guiding me through out the process of buying an extended warranty. Her professional behavior was exceptional and polite at the same-time. Honestly I was a little worried about my options but she did helped in selecting and making a good choice. Her dedication to her job, catering needs to the customer was something to learn from. Her attitude completely changed the atmosphere I was in and changed for the better for sure. Anyway I just wanted to let you all know that I really appreciate her hard work, dedication and positivity.

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Recommend Dealer
Yes
Employees Worked With
Shalini Gupta
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