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Audi Natick

Natick, MA

4.7
862 Reviews

549 Worcester Street

Natick, MA

01760

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862 Reviews of Audi Natick

June 24, 2025

Have used AudiNatick for service since 2018 and have been very happy with their care and responsiveness. Will continue to use this dealership for future repairs. More

by Jsamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ali Hussein, Linda Offerman
Jun 24, 2025 -

Audi Natick responded

Thank you for your continued trust in Audi Natick! We're happy to hear that you've been satisfied with our service and look forward to assisting you with future repairs. Safe driving!

June 23, 2025

Ross in service is terrific. Good communicator and very focused on the customer. Good job Ross!! More

by Cjlawton6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
Jun 24, 2025 -

Audi Natick responded

We are thrilled that you had such a positive experience working with Ross! Thank you for choosing Audi Natick and for stopping by to leave a review. Drive safely until we see you again!

June 11, 2025

Prompt, courteous and attentive high quality service have always been my experience here. It does not get any better than this! More

by Jht13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Linda Offerman
Jun 12, 2025 -

Audi Natick responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Audi Natick consistently provides prompt and attentive service. We look forward to continuing this level of care in the future!

June 11, 2025

Seamless experience and excellent service. Was at Audi Natick for scheduled maintenance. Ben is the best More

by SinhaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 12, 2025 -

Audi Natick responded

We're delighted to hear that your scheduled maintenance visit was seamless and the service at Audi Natick met your expectations. Ben will be thrilled to know he made such a positive impact!

June 11, 2025

Linda and the service department at Natick Audi took care of my 2026 A4 Quattro’s issues professionally and efficiently. Nice to get a video inspection before authorizing any work needed. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Offerman
Jun 12, 2025 -

Audi Natick responded

Steven, we're delighted to hear that Linda and the service team at Audi Natick provided you with a professional and efficient experience. Thanks for highlighting our video inspection process!

June 11, 2025

Quick and diligent. work Very responsive, friendly Complementary multipoint inspection Video review is also included More

by Leo__alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 12, 2025 -

Audi Natick responded

Leo, we're delighted to hear you appreciated the quick and diligent service at Audi Natick. It's great that our team could provide a comprehensive experience with the video review and multipoint inspection!

June 11, 2025

Audi Natick service is thorough, courteous, they communicate to the customer in a timely manner and their expert mechanics offer you every detail you need to know when they diagnose your car. More

by stermyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teanna, Ross Kowalik
Jun 12, 2025 -

Audi Natick responded

Stermyn, we're delighted to hear that our team at Audi Natick provided you with thorough and courteous service. Thank you for highlighting the communication and expertise of our mechanics!

May 30, 2025

Cordial, professional, able to look for solutions , assess for other issues, prompt service and got my discount as emailed More

by josefaetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rodrigues
May 30, 2025 -

Audi Natick responded

We're delighted to hear that you had a positive experience with our team at Audi Natick. It's great to know we could provide prompt service and assist with your needs. Thank you for choosing us!

May 29, 2025

Jorge Paiola, our sales representative, was excellent. He answered our questions throughly and went above and beyond in helping with the entire process. I recommend him very highly. More

by lmoblak
Recommend Dealer
Yes
Employees Worked With
Jorge Paiola
May 29, 2025 -

Audi Natick responded

Thank you for the glowing review! We're delighted to hear that Jorge provided exceptional service and made your experience at Audi Natick a positive one. We appreciate your recommendation and look forward to serving you again in the future!

May 12, 2025

Service advisor was a great communicator. He let me know beforehand of the possible problems and fixes needed. He seemed like someone who I could trust. More

by pgeeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kole
May 12, 2025 -

Audi Natick responded

We're delighted to hear that our service advisor at Audi Natick provided clear communication and earned your trust. Thanks for sharing your experience!

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