Audi Natick

Nicely done given a difficult situation with a know problem on my A6. Ross is top shelf. problem on my A6. Ross is top shelf. More

It was very easy to drop off my car and get a loaner, there was a bit of a wait to get my car back as there was only one person working there was a bit of a wait to get my car back as there was only one person working More

Smooth process. Everything works very well. Nice experience with the dealership. Everyone was very friendly there. Everything works very well. Nice experience with the dealership. Everyone was very friendly there. More

First class experience. Steve was a pleasure to work with. Above and beyond to deliver the car. Steve was a pleasure to work with. Above and beyond to deliver the car. More

Audi Natick has been excellent and the quality of service remains that way. It loses one star because the waiting area amenities have been reduced. That coincided with the pandemic, but could safely be resto remains that way. It loses one star because the waiting area amenities have been reduced. That coincided with the pandemic, but could safely be restored now. More

Scott and Tony are absolutely awesome! Professional, courteous and extremely knowledgeable. I’ve gotten about 6 cars from Scott over the years. Professional, courteous and extremely knowledgeable. I’ve gotten about 6 cars from Scott over the years. More

Such a kind and effective service team! Thank you for your perseverance and solving the leaky roof issue! Thank you for your perseverance and solving the leaky roof issue! More

Very helpful , personable and accommodating with scheduling my appointments. Also , with making loaner cars available ! scheduling my appointments. Also , with making loaner cars available ! More

Great service. Very responsive. Made it fun!! Answered all my questions…. All of them! Would do it again. Very responsive. Made it fun!! Answered all my questions…. All of them! Would do it again. More

Initial review gave them five stars for the sales process. From my first email through paperwork and picking up the car were great. The downside actually was the car itself. We bought a used Audi process. From my first email through paperwork and picking up the car were great. The downside actually was the car itself. We bought a used Audi Q5 whose engine lost compression on more than one cylinder after only 30k miles after purchase. If you considering buying used from them - have your car checked by your own mechanic - and ensure they conduct a compression check on the engine so you can avoid that nightmare. More