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Audi Natick

Natick, MA

4.7
891 Reviews

549 Worcester Street

Natick, MA

01760

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891 Reviews of Audi Natick

August 23, 2025

Excellent and extremely knowledgeable service department. I haven’t ever been tempted to go anywhere else. Q7 TDI has almost 200K miles and runs like it did when I bought it 11 years ago… I always appreciate More

by Boston23701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick at Audi Natick, Ali Hussein
Aug 25, 2025 -

Audi Natick responded

Thank you for sharing your experience. We are thrilled you continue to choose our team at Audi Natick for your car's service needs. We will be sure to pass along your kind words to Nick. See you next time! Safe travels!

August 22, 2025

Steve was great and Audi Natick is the best! I love my new Q5 hybrid! More

by barbarafishman48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dionis
Aug 25, 2025 -

Audi Natick responded

Thank you for the excellent review of Audi Natick!

August 21, 2025

Excellent and professional service department. I know I am in great hands with Ali and the entire Audi Natick Service Department. They are first rate in every way. More

by garybish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Hussein
Aug 25, 2025 -

Audi Natick responded

Gary, we appreciate you placing your trust in Ali and the team here at Audi Natick! Thank you so much for the excellent review!

August 20, 2025

I'm not sure my review went through, but if it did, it deserves to be there twice. Basically excellent service on my 2024 Audi RSQ8 by Natick Audi in general and Linda, my service rep in particular. She More

by Atpfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Linda Offerman
Aug 22, 2025 -

Audi Natick responded

It's wonderful to hear your praise for Linda and the team. Thank you for choosing Audi Natick and for sharing your support. Have a great day!

August 17, 2025

I've been coming for years, and Service has always always always been an efficient, clear, courteous, helpful experience. The team works very well together, and I appreciate their efforts! More

by PMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ross Kowalik, Linda Offerman
Aug 20, 2025 -

Audi Natick responded

Thank you for sharing your feedback about our team at Audi Natick. We appreciate your business over the years and hope to see you again down the road! Safe travels!

July 24, 2025

The service people are very professional and great. I will definitely come back here again. More

by exanimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ross Kowalik
Jul 25, 2025 -

Audi Natick responded

It was our pleasure to assist you. Thank you from all of us here at Audi Natick!

July 23, 2025

Steve has been my sales consultant for my last two cars . He is extremely knowledgeable and makes the sales experience throughly enjoyable!! More

by peter.darveau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Marshall, Steve Dionis, Wunna Zeya, Parker Cavenaugh, Ross Kowalik, Linda Offerman, Susan Pieroni
Jul 23, 2025 -

Audi Natick responded

Peter, thank you for sharing your positive review of Steve! We are so grateful for your repeat business. See you next time at Audi Natick!

July 09, 2025

Linda was great. Felt like family.car was ready on time and nice and clean. More

by Mlangbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Offerman
Jul 10, 2025 -

Audi Natick responded

Here's to five stars and a smooth ride! Thank you for putting your trust in Linda and the Audi Natick team!

July 02, 2025

They let me book an appointment when they knew there was no way they were going to be able to service my vehicle on that day. And come to find out, they weren’t even sure they could work on it the next day More

by marys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Hussein
Jul 07, 2025 -

Audi Natick responded

Marys, I apologize for the inconvenience you experienced with your appointment. We strive to provide accurate scheduling and it's disappointing to hear about this mix-up. Please reach out so we can address any remaining concerns or reschedule at a more convenient time for you. Thank you, Ken Grant - Service Director - ken.grant@bernardiauto.com

June 24, 2025

Have used AudiNatick for service since 2018 and have been very happy with their care and responsiveness. Will continue to use this dealership for future repairs. More

by Jsamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Cavenaugh, Ali Hussein, Linda Offerman
Jun 24, 2025 -

Audi Natick responded

Thank you for your continued trust in Audi Natick! We're happy to hear that you've been satisfied with our service and look forward to assisting you with future repairs. Safe driving!