Audi Natick

Brought my car in three times to address the check engine light. I paid thousands of dollars as the result of those repair visits only to have the light come on again. It turned out that I had a mouse nest c light. I paid thousands of dollars as the result of those repair visits only to have the light come on again. It turned out that I had a mouse nest causing the problem. Audi Natick refused to refund any money for the unnecessary repairs that did not fix the problem. I do not recommend. More

Dan and Josh were great. The were very patient, engaged and both went the extra mile to see us drive away in the car we wanted. Both were very transparent and open from the The were very patient, engaged and both went the extra mile to see us drive away in the car we wanted. Both were very transparent and open from the beginning. These guys aren't just the MVP's, they're the ones they name the MVP trophy after.... Legends More

Great service. Prices high compared to other auto service companies. Could have had oil change/brakes for much less Prices high compared to other auto service companies. Could have had oil change/brakes for much less More

The business manager, Filip, is excellent. The service area is also very good; I didn't agree with what they said but they are always very efficient and great communicators. The service area is also very good; I didn't agree with what they said but they are always very efficient and great communicators. More

Absolutely the number 1 reason I’ve been customer for 20+ years Ali came right over took all my worry away The best! Parker, Ross Ben all greeted me made me feel so good Will never go anywhere else years Ali came right over took all my worry away The best! Parker, Ross Ben all greeted me made me feel so good Will never go anywhere else More

Service is always great. Ben is always on top of everything. I’ve been going to this service department for four years and so far it has been great every time. Ben is always on top of everything. I’ve been going to this service department for four years and so far it has been great every time. More

The detailing on the car was really good this time. Service is ok, should have applied a coupon that had expired less than 30 days prior. I have been an excellent customer and spend at least 10k per ye Service is ok, should have applied a coupon that had expired less than 30 days prior. I have been an excellent customer and spend at least 10k per year there in service for our cars More

On top of it. Pleasant. Helpful. Great communication nication with text and the service technician's video Pleasant. Helpful. Great communication nication with text and the service technician's video More

Service was on time and throughly explained! The service tech Ross answered all my questions and got me into my loaner car quickly! Highly recommend The service tech Ross answered all my questions and got me into my loaner car quickly! Highly recommend More

Fantastic car buying experience throughout the whole deal. Everybody was courteous and professional, competitive pricing and knowledgeable staff. Could not recommend them higher, thanks for a great expe deal. Everybody was courteous and professional, competitive pricing and knowledgeable staff. Could not recommend them higher, thanks for a great experience. More