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Audi Natick

Natick, MA

4.7
853 Reviews

549 Worcester Street

Natick, MA

01760

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853 Reviews of Audi Natick

June 15, 2023

Audi Natick always takes care of me. They noted I needed new rear brakes and rearranged schedules to get it done while my car was there for something else. Huge timesaver! The best servi More

by COREY.GROVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik, Linda Offerman
June 15, 2023

Had a great experience and was treated with respect. Would recommend to anyone needing service. More

by colarust1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
April 27, 2023

I went to this dealership this morning to replace a flat tire. After waiting for 90 minutes, I was given a quote of approximately $2,000 for two tires, alignments, and other services, with a promise that ev More

by SNM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ali
June 27, 2022

I had previously purchased a 2018 Audi Q3 from Audi Natick. My wife and I were pleased with the experience then and the interactions we had with the Service Department since then. So this year when i More

by hadley-bowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
June 23, 2022

Very amazing i walked in with my dream car in mind and they helped bring to reality amazing staff and sales More

by Lamanij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dionis
Jun 23, 2022 -

Lamanij responded

Steve helped me allot hes very professional and responsive to all my needs hes a 10/10

May 10, 2022

One of the worse experiences of my life. Ruined the entire experience of buying a car. I am aware of the car shortage and that I needed to wait and I honestly was at the point where I didn’t More

by Never Again
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Quirk, Igor Coelho, Chris Morin
April 23, 2022

Nathalia helped us to finalize the Q7 deal and worked above and beyond in our interest. She is the best. We are very thankful to her. Audi Natick dealership is lucky to have Nathalia on board. We wish yo More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathalia
March 21, 2022

Audi Natick tried to send me a revised sale contract 5 weeks after purchase for a higher price than agreed upon. This is the most unethical auto dealer I have ever experienced. Now they are radio silent. More

by Squish34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martha Dee Schindelwig, Ed Quirk, Wunna Zeya
December 31, 2021

I had a great experience at Audi Natick service. My service advisor, Linda Offerman, was phenomenal and went above and beyond. Also, the technician Ryan. I bought my A6 Audi 4 months ago and it had thi More

by optmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Offerman (service advisor) and Ryan (technician)
September 07, 2021

Iam so Frustrated 😞 with my purchase of used Acurd RDX through your branch last month . From day one we noticed that the headlights is so bad and your technical promise to fix it by making some holes to More

by nadianona
Recommend Dealer
No
Employees Worked With
Derek DeSimone
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