Audi Natick
Natick, MA
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918 Reviews of Audi Natick
Our experience at this dealership was great. Steve Ross worked with us in a timely and efficient manner. He is easy to deal with and quite knowledgeable. Having a loaner call was terrific. In addition, hav worked with us in a timely and efficient manner. He is easy to deal with and quite knowledgeable. Having a loaner call was terrific. In addition, having that loaner car being an Audi, made us consider other vehciles. I've always wondered why all dealers don't have loaner cars be their own brand. That's the best way of giving people the driving experience of your other products. Great idea! More
I recently purchased a new car from Bernardi Audi and had an excellent experience. The staff was outstanding. There were very knowledgeable and did not pressure me to buy a car. This made for a very pleasant an excellent experience. The staff was outstanding. There were very knowledgeable and did not pressure me to buy a car. This made for a very pleasant experience. I would highly recommend visting this dealership. More
I took delivery of my new A5 last week -- and I am delighted with my choice of new car and the purchasing experience provided by Bernardi Audi. The folks at Bernardi with whom I had contact, begin delighted with my choice of new car and the purchasing experience provided by Bernardi Audi. The folks at Bernardi with whom I had contact, beginning with Diego and including Steve Shenouda, Dave and Kent in Finance, and the dealership's manager, Bob Grelotti, who took the time to spend a few minutes with me, all were very friendly and professional. There was a delay in delivery of the car that was beyond the dealership's control. The dealership -- and Diego personnally -- went out of their way to expedite the process. I would not hesitate to recommend Bernardi Audi to anyone. More
This was the first time I have enjoyed shopping for a car. Bobby (the sales person) spent a good deal of time explaining the features of the car, test driving, and recommending for and against certain car. Bobby (the sales person) spent a good deal of time explaining the features of the car, test driving, and recommending for and against certain option that were available. Negotiating a price was simple and timely with no heavy sales tactics. I look forward to my first Audi More
Our experiance was a very pleasant one. Our salesman was very knowlagable and friendly. Everyone was very willing to work with us without being pushy. Our Salesman follwed up in a timly mannor and seemed to very knowlagable and friendly. Everyone was very willing to work with us without being pushy. Our Salesman follwed up in a timly mannor and seemed to greatly appreciate our business. The Finance mangers were also very friendly and easy to work with. The dealership itself was very clean and pleasant, even my 6 year old daughter enjoyed being there. Overall I would definitly recommend this dealer to friends and family. More
Dan and Steve were both extremely helpful, attentive and patient. They went out of their way to help me find a safe, reasonable used car. Honestly, you would have thought I was purchasing a significantly mo patient. They went out of their way to help me find a safe, reasonable used car. Honestly, you would have thought I was purchasing a significantly more expensive vehicle, based on their time and attention to detail. There is an obvious camaraderie and positive energy in the dealership. It comes across in the interactions with customers. I highly recommend visiting Bernardi Audi. More
Very friendly and helpful. I traded my car virtually even up for a 2008 Audi. Never thought it could happen! Another nice thing was being able to take the car out on a test drive without the salesperson even up for a 2008 Audi. Never thought it could happen! Another nice thing was being able to take the car out on a test drive without the salesperson sitting in the back. I actually drove three cars and one of them I was able to drive to the next town to show my wife. This made it easier to purchase the car. More
We have purchasd a number of cars from Bernardi. Both my wife and I drive an Audi. We recently purchased our leased A4. It was a very smooth, positive experience. We received a fair price. The car was certi wife and I drive an Audi. We recently purchased our leased A4. It was a very smooth, positive experience. We received a fair price. The car was certified successfully. We received a loaner car for the day, a new Audi Q5. Great car. Dave Hamilton was great! More
Jonathan Smith was very polite, professional and empathetic to our the frustrating buying experience we had endured with other dealers. Jonathan provided information, guidance and honesty. The empathetic to our the frustrating buying experience we had endured with other dealers. Jonathan provided information, guidance and honesty. The dealership was new and clean. All of the folks whom we dealt with were solid. More
I had an excellent experience with Bernardi Audi. My lease on my Range Rover Sport was coming to an end and I wanted to look at other cars before making a decision. Dan & Kevin worked beautifully as a t lease on my Range Rover Sport was coming to an end and I wanted to look at other cars before making a decision. Dan & Kevin worked beautifully as a team and were extremely knowledgable about the car and were able to walk me through in laymans terms why the Q5 was a perfect car for my present needs. I do alot of driving in my business and need a car that can handle all weather but has a luxury look and feel. The Q5 was a perfect fit and what impressed me most was that we didn't need to have the back and forth pricing game you often play when it comes to closing the sale. They gave me their best price first time around and did not put any pressure on me to sign on the dotted line during the first visit. I was able to test drive the other two vehicles I was looking at and then felt able to make an informed decision. I came back to Audi the next day and we closed the deal. They went way above and beyond to find me the exact interior and exterior colors I wanted as there was only one in the country. They were optimistic, positive and reassuring. They were able to find the exact car I wanted and Dan did an amazing job going over all of the bells and whistles of the car when I picked it up yesterday. It was a wonderful experience and I cant wait to recommend them to my peers and clients. I love my new car and am grateful to Dan and Kevin M for making it a great experience! More


