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Audi Novi
Novi, MI
369 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 369 reviews
October 19, 2025
The service people are wonderful! ! They are always very friendly and very efficient. I would highly recommend them to anyone. ! They are always very friendly and very efficient. I would highly recommend them to anyone. More
by Mary Wojcik
Employees Worked With
October 19, 2025
Always as comfortable and friendly services for my regular maintenance! Quickly than my expectations, Price also transparent in the beginning. regular maintenance! Quickly than my expectations, Price also transparent in the beginning. More
by Jessica
Employees Worked With
October 17, 2025
I’ve been to many Audi dealers for Services. Audi Novi provided the best Service experience I’ve ever had. Even had some specialty work done on the car. The service was done on time and at the Audi Novi provided the best Service experience I’ve ever had. Even had some specialty work done on the car. The service was done on time and at the target cost provided. More
by nielJ3
Employees Worked With
Service-Jessica
October 15, 2025
Pleasant, prompt and professional. Staff was attentive. Waiting area comfortable and well appointed. Great new facility. Staff was attentive. Waiting area comfortable and well appointed. Great new facility. More
by Rob
Employees Worked With
October 14, 2025
We were traveling through Novi when our car needed service and Justin took incredible care of us. He got us in quickly, kept us updated and had us back on the road fast. Professional, kind, and effici service and Justin took incredible care of us. He got us in quickly, kept us updated and had us back on the road fast. Professional, kind, and efficient. Thank you, Justin! More
by christine
Employees Worked With
Justin in Service
October 13, 2025
Justin, one of the office employee, has always been very helpful and accommodating with the car’s needs but my only discontent is that I had to schedule another visit to resolve an issue that was supposedly helpful and accommodating with the car’s needs but my only discontent is that I had to schedule another visit to resolve an issue that was supposedly taken care of. More
by Lbazzi00
Employees Worked With
Justin
October 12, 2025
They did a great job, after taking it in 2nd time, af to pick it up before service was completed, since I needed a vehicle and they didn't have any loaners. 2nd time they provide a loaner and finished the pick it up before service was completed, since I needed a vehicle and they didn't have any loaners. 2nd time they provide a loaner and finished the recalls. More
by hassanh.mrmx
Employees Worked With
Heather
