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Audi Novi
Novi, MI
322 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills.
Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 322 reviews
May 28, 2024
Got a quote from a local garage, called this dealership and was quoted $500 less. Drove an hour there only to be told, sorry we misquoted. Wasted 2 hours of my work time, mileage and gas only to be told and was quoted $500 less. Drove an hour there only to be told, sorry we misquoted. Wasted 2 hours of my work time, mileage and gas only to be told sorry. I am a firm believer if you make a mistake, you offer something to make it up. Very poor customer service so I will never trust this location again. More
by sschneiderbsv
Employees Worked With
Service
May 17, 2024
Lee was a go-getter! He got me into the exact A5 that I wanted, sports trim package, loaded, even though it was in another state, at the right price. He was friendly, att He got me into the exact A5 that I wanted, sports trim package, loaded, even though it was in another state, at the right price. He was friendly, attentive and informative throughout the whole process! And I LOVE my new A5! More
by Lauren
May 16, 2024
Outstanding care. Made my entire buying process smooth and easy. Z Amhaz was amazing and so easy to work with. I was shopping nationwide and she still beat out every o Made my entire buying process smooth and easy. Z Amhaz was amazing and so easy to work with. I was shopping nationwide and she still beat out every other quote I brought her way! Highly recommend this place for any Audi sales! More
by Hassanmazloum10
May 14, 2024
I could not be happier with Lee’s service, he guided me through the lease process which got me in and out quickly. through the lease process which got me in and out quickly. More
by Mohamedyousaf
May 14, 2024
The facilities are modern and functional but didn't have much to offer customers in terms of refreshments as we were there for over 2 hours. Not what is expected in a luxury dealership. much to offer customers in terms of refreshments as we were there for over 2 hours. Not what is expected in a luxury dealership. More
by Cabrio summer man
May 12, 2024
Patrick was amazing. Attentive, responsive, knowledgeable and not pushy! Truly first class. He will be my go to sales man going forward. Attentive, responsive, knowledgeable and not pushy! Truly first class. He will be my go to sales man going forward. More
by ssamhouri
Employees Worked With
May 08, 2024
Patrick Hamama is incredible! ! Super responsive, great follow up and he just makes the car buying process a breeze! When you are in the market, just call Patrick! ! Super responsive, great follow up and he just makes the car buying process a breeze! When you are in the market, just call Patrick! More
by christinaeshaffer
May 05, 2024
Lee Sadek is a fantastic Audi Brand Specialist. I highly recommend him for your car buying experience. I highly recommend him for your car buying experience. More
by Jen R
April 30, 2024
First, I want to say I love my new A5! !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. !! I had a wonderful time working with Mr. Stokes and the Audi of Farmington Hills team. More
by Hardykcb
Employees Worked With
Other Employees :
Rashad Hickman, Zahraa Amhaz
April 23, 2024
The service was amazing and very fast and helpful! I would definitely recommend this dealership. I would definitely recommend this dealership. More
by greenwaldchrista
