Before I begin, 5 years ago I went to this dealer to sell an 05 911S 997 and buy a new A3, these guys offered me $23K for my garage kept low mileage Porsche, BMW offered $34K & Brumos (before Fields destroyed that Porsche dealer) gave me almost $40K. Orange Park audi is the worst dealership in the area, worst trade in value and worst staff. Do your research on your trade because they will low ball. I thought the bad service was a Hanania thing but we bought a New 2018 QX60 last year at their INFINITI dealer and those folks were sooooooo professional. Audi OP, not the case, you'd think you were dealing with belligerent, unpolished and disrespectful folks at 4am in a dive bar. They refused to honor their "guaranteed" advertising to buy your vehicle at KBB highest eval. Their Ad was a legit PPC Ad via google. These people were so rude and insulting, I'll spare the details but to give you a hint, the "manager" Garrett sat in ear shot of me watching Golf the whole time I worked with my sales person, he was about 15 feet from her desk. When Ashleigh, my sales person, went to get Garrett, he said, one sec, let me finish watching this round and made me wait 5 minutes. Finally, Garrett Clark came over and told me he listened to my conversation & would give me 16K for my car unless I bought a car which he would give me $3000 more, the KBB on my car was 21K and they refused to appraise it and honor their advertising. complete xxx experience, made no sense and I was treated disrespectfully. I have reported them to the FTC and advise to other shoppers to avoid this place.