Audi Owings Mills

Brian was very polite, patient and kind. He took the time to get all of my questions answered by his manager Dax who was also amazing. Not to mention the finance lady Tiffany was sweet too, He took the time to get all of my questions answered by his manager Dax who was also amazing. Not to mention the finance lady Tiffany was sweet too, had a great sense of humor and very efficient. She deserves a raise!! The Audi team is owings mills rock!! More

One of their manager named joe nowlin at audi owingmills is mean and rude. He’s very dismissive and hostile when we were in a short 3 mins conversation. He said he wont get me any further pricing documents is mean and rude. He’s very dismissive and hostile when we were in a short 3 mins conversation. He said he wont get me any further pricing documents after i said i was looking at a certain 13% of discount. When i rejected his price, he immediately took the paper i wrote my calculation back and left. So i just thank my salesperson and left. And here’re the ridiculous part. The night after i left, he sent me sarcastic email asking did he gave me all info so now i can “make an educated buying decisions” implying that i’m under educated? He purposely picked the word “educated”. Is this the right way talking to customers after they rejected your price? You think you are good at educating your customers? as sales manager even you cannot make the deal, you should not be angry at your customers and you should not expect your customer’s taking whatever numbers you are giving to them. And should not showed a buy-my-numbers or get-out attitude to customers. A 12-13% discount is very common across different audi models. Especially for a VIN-aging, out-dating generation of audi a6. You cannot match it doesn’t means other people cannot do it. and you should not judge your customers based on the discount they ask. Again, even if you know you cannot do it, you should still at least respecting other people. And you should not humiliate your customers in emails implying they are not educated. This is very disrespectful and rude. More

The entire team worked in unison to make the experience a pleasurable endeavor! In particular they solved a number of obstacles unsolicited to afford me the greatest opportunity to seek discounts and advanta pleasurable endeavor! In particular they solved a number of obstacles unsolicited to afford me the greatest opportunity to seek discounts and advantages that I have as not aware. More

The superior level of service was much appreciated. Truly genuine and caring staff. Responsive sales staff and managers. Truly genuine and caring staff. Responsive sales staff and managers. More

The entire team was helpful and fully involved in meeting my needs. I was pleased with the service. my needs. I was pleased with the service. More

I had a top-notch experience at Audi Owings Mills, largely thanks to DuBois Kelly. He was genuinely pleasant, highly informative, and an absolute pleasure to work with. His excellent service made my v largely thanks to DuBois Kelly. He was genuinely pleasant, highly informative, and an absolute pleasure to work with. His excellent service made my visit truly enjoyable. More

Joe is attentive, trustworthy, responsive, and ensures a comfortable, pressure-free car leasing experience—highly recommended! comfortable, pressure-free car leasing experience—highly recommended! More

Nathan was the best,he’s an excellent overall human being not just an employee along with Tiffany in the finances department,I got an excellent car which was my dream car and mind you I didn’t have the best not just an employee along with Tiffany in the finances department,I got an excellent car which was my dream car and mind you I didn’t have the best credit but those 2 made it happen and made my dream come true ❤️ More

We are so beyond happy with our experience! Joe is a great person and made our experience buying 2 vehicles easy! Joe is a great person and made our experience buying 2 vehicles easy! More