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Audi Oxnard
Oxnard, CA
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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569 Reviews of Audi Oxnard
October 03, 2025
I had over $8,000 of warranty work done on my Audi Q7 at this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. T this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. This wasn’t just routine service — my car was in their shop for nearly two weeks, and throughout that time communication was almost nonexistent. My messages went unanswered, and I had to repeatedly follow up just to get basic updates. When my wife finally picked up the car, it was infested with ants. We have never had ants in the car before, and there was no food or reason for it. What makes this worse is that the technician documented the ant issue in their notes but no one bothered to mention it at pickup. That kind of lack of transparency is unacceptable. After $8K of work, I expected at least basic communication, honesty, and care for the vehicle. Instead, this was hands down the worst service experience I’ve had at a car dealer hands down. More
by Dbhooks32
Employees Worked With
Bill Profetta service manager
August 28, 2025
Manuel my Audi representative was very respectful and knowledgeable.. Manual was easy to work with and made the typical car buying process seamless.. Excellent customer service knowledgeable.. Manual was easy to work with and made the typical car buying process seamless.. Excellent customer service More
by Dbsanchez47
Employees Worked With
Manual Roa
August 07, 2025
Went in for a recall. Was seen promptly and recall completed within the hour. I was offered a ride but as it was only going to be an hour, I chose to wait. Waiting area is Was seen promptly and recall completed within the hour. I was offered a ride but as it was only going to be an hour, I chose to wait. Waiting area is comfortable. More
by ERey
Employees Worked With
Jaime
August 06, 2025
Had annual service performed, Jaime is always very helpful, efficient gets you in & out quickly. Love the follow up video the service tech provides. Great customer service by all highly recommend Audi helpful, efficient gets you in & out quickly. Love the follow up video the service tech provides. Great customer service by all highly recommend Audi Oxnard. Much appreciated. More
by Pcenteno
Employees Worked With
Jaime Hurtado
July 19, 2025
I will never go back to Audi Oxnard! Purchased a used Audi. I pointed out some issues after we signed. They didn’t clean the vehicle until I signed. We then pointed out items to be fixe Purchased a used Audi. I pointed out some issues after we signed. They didn’t clean the vehicle until I signed. We then pointed out items to be fixed. They wanted me to drive for a week then return so they could log it as warranty, not their derelict service. I disagreed and forced them to fix it then. One item they still failed on was electrical feedback in the phone. They said it was fine no feedback. A strait lie. Took it to another Audi dealership and they identified the issue within 20 minutes. Stay away if all possible! More
by hochahi
Employees Worked With
Service Rep at desk, Chris Paz, Reneh Botmaloo
