Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Peabody
Peabody, MA
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
674 Reviews of Audi Peabody
July 26, 2025
Extremely disappointed with my experience. The shop was dishonest and misled me about fixing my car. They claimed the issue was resolved, but in reality, they didn’t even have the proper tools The shop was dishonest and misled me about fixing my car. They claimed the issue was resolved, but in reality, they didn’t even have the proper tools to do the job. I had to find out the hard way and will now be taking my car to a qualified mechanic who actually specializes in German vehicles. To make matters worse, they quoted me $500 for a sensor that costs only $120 at their own parts supplier — an outrageous markup with no justification. On top of that, the front desk person, Denise, was either completely unprepared or deliberately dishonest. She gave me false information and clearly wasn’t transparent. While the mechanic seemed decent, I actually knew more about A/C systems than he did. He even admitted to releasing refrigerant into the air because they didn’t have the proper recovery equipment — not only is that harmful to the environment, but it’s also illegal. I will never return to this shop and strongly advise others to stay away. Save yourself the time, money, and stress — go to a trusted professional like North Shore Motor Werks. More
by Alb87
Employees Worked With
Denise Ferreiras
July 24, 2025
We’ve been customers for close to 20 years, with ten Audis over that span. All of our cars are Audis today. While we like the brand, which keep coming back for the service department. They have always Audis over that span. All of our cars are Audis today. While we like the brand, which keep coming back for the service department. They have always treated us well. More
by BillC
Employees Worked With
Jim Miscioscia
July 24, 2025
Our salesman knew exactly the right questions to ask and helped us make a decision we were very happy with! He also answered all our questions to our satisfaction. I highly recommend Audi Peabody! helped us make a decision we were very happy with! He also answered all our questions to our satisfaction. I highly recommend Audi Peabody! More
by adam917954
Employees Worked With
Ryan Ramsay, Henry Sudnovsky, Bob Memmolo
July 22, 2025
Audi Peabody is by far the best dealership I’ve ever had the pleasure of dealing with! They have outshined all others and surpassed my expectations consistently over the years. They make me feel bad for th the pleasure of dealing with! They have outshined all others and surpassed my expectations consistently over the years. They make me feel bad for the rest. Audi Peabody you’re the best! More
by RG
Employees Worked With
Tyler Albano, Henry Sudnovsky, Bob Memmolo
July 19, 2025
As always Audi Peabody was friendly and knowledgeable about why I was there and exactly how to make my experience as painless as possible. Fast service and my car was good as new. about why I was there and exactly how to make my experience as painless as possible. Fast service and my car was good as new. More
by rayadalton
Employees Worked With
Jim Miscioscia
July 16, 2025
No difficulty making an appointment. Received a loaner, as promised and Josh took care of the intake and answered my questions. Work took longer than expected but I had a loaner so I was Received a loaner, as promised and Josh took care of the intake and answered my questions. Work took longer than expected but I had a loaner so I was able to keep on my schedule. First time at the Peabody dealership, will continue to have servicing done there. More
by Mrs.P
Employees Worked With
Josh, service dept
July 14, 2025
Excellent dealership to work with. Very professional and knowledgeable. Harley Santos and Brendan Conner were very helpful. Tyler in service did a great job in keeping me informed abo Very professional and knowledgeable. Harley Santos and Brendan Conner were very helpful. Tyler in service did a great job in keeping me informed about the service. Overall great experience More
by Paula Majocha
Employees Worked With
Harley Santos, Brendan Conner, Tyler (service)
