Audi Riverside

Overall good experience. The first time I went to Walters Audi I was greeted immediately. I didn't get a car from there the first time around, I informed Javier that I would The first time I went to Walters Audi I was greeted immediately. I didn't get a car from there the first time around, I informed Javier that I would be shopping around and he provided me his number and fortunately didn't continuously call to ask if "I was still interested in a car". I returned a month later and called Javier, he assisted me in getting the car I originally wanted and they were able to get a real good price on the car. More

Purchase / Reserch I worked with Christine and she was extremely patient, friendly and professional. She knew exactly how a costumer wants to be treated, with respect! T I worked with Christine and she was extremely patient, friendly and professional. She knew exactly how a costumer wants to be treated, with respect! Thanks. More

Our experience at Walters Audi dealership Our salesman Javier Orozco was very well mannered and accommodating. The car we test drove was exactly as advertised on the internet. We were pre qual Our salesman Javier Orozco was very well mannered and accommodating. The car we test drove was exactly as advertised on the internet. We were pre qualified from our credit union and they had no problem with it. Since we had traveled from the high desert Javier made sure we had a full tank of gas for the ride home. I would also like to mention that the Rob Little in financing was very knowledgeable and help us in our decision making on extended warranty and gap insurance. We would like to thank the staff at Walter's Audi for the wonderful experience of car buying. We love the car. Thank you Mike and Dana More

No follow up customer service or delivering promised items I purchased a used car over a week ago and have been leaving messages and sending emails to try to get some assistance in a part that is missing on my I purchased a used car over a week ago and have been leaving messages and sending emails to try to get some assistance in a part that is missing on my vehicle. I also was told I could get financing through my own bank and get recontracted, which I did but my contract already went through by the time someone returned my fourth message, four days later. I am now stuck with a high interest rate until I can refinance, which was not explained to me that this was the case prior to me walking away with the vehicle. Rob little eventually called me to tell me that it is no longer possible to be financed through my own bank. However, my sales associate Steve Morrison still hasn’t returned my messages about the missing part and at this point, it’s obvious that I will not be hearing from him and that customer service after the sale of the vehicle is no longer a priority at this dealership. Really disappointed in the lack of communication. The whole experience felt like a poor car buying experience with lies, fake promises, and complete manipulation of getting me to purchase the vehicle without feeling comfortable with everything. More

Fantastic car shopping experience This past weekend my fiancé and I went to Walter’s Audi in Riverside since the time we arrived Todd Bellis provided us excellent customer service and This past weekend my fiancé and I went to Walter’s Audi in Riverside since the time we arrived Todd Bellis provided us excellent customer service and he walked us through the whole buying process. I would refer my family and friends to shop with Todd Billes at Walter’s Audi at Riverside More

Incredible Service and Care Anthony Delledonne was my sales representative at Walter's Audi, and he did an incredible job working with me and making me comfortable. It went beyon Anthony Delledonne was my sales representative at Walter's Audi, and he did an incredible job working with me and making me comfortable. It went beyond just Anthony. Everyone, including the sales manager and the finance department, explained everything and always had my best interest in mind when purchasing this car. I am very grateful that I chose Walter's Audi. More

Excellent service and they are very nice to deal with Went there to buy car left with my new car very satisfied with the service Would recommend dealer to family and friends and co-workers Went there to buy car left with my new car very satisfied with the service Would recommend dealer to family and friends and co-workers Tim Jasper More

A Guy You Can Trust I literally searched Audi dealerships across the country for a specific model. From his first email, Joshua Rambow was already laying his cards on the I literally searched Audi dealerships across the country for a specific model. From his first email, Joshua Rambow was already laying his cards on the table with not only a price quote, but one that was well below any other dealer's. The car at Riverside actually had more features than I was looking for but not all the right features I was looking for. With the initial email, Joshua recorded a custom video for me showing the car and its features. It was so thoughtful, I wished this was the car that I wanted. I kept a dialogue with Josh and continued searching. I found the car I was looking for at another dealer and got them to agree to a price similar to Josh's - note that this car had less overall features so Josh's price was still better. The guy there was intermittently responsive and didn't answer the exact questions I asked: this was the common response I would get from other dealerships. I went back to Josh and asked for a list of all charges I could expect on my bill of sale. Without one question or interjection, he responded with all costs, tax, title, and fees, itinerized. He had built up so much trust that I only wanted to buy a car from him. Dealing with someone I trust was ultimately more important than having all the exact features I wanted. When I ultimately purchased the car from Josh, all prices and charges, included interest rate, were exactly as we had previously discussed. There were no surprises. I later found out that Josh's goal is to make the car-buying process as painless as possible. He succeeded. More

Great experience for a first time buyer Great service. Bought a car from Robert Cardenas and he was absolutely wonderful. Made my first car buying experience as easy as possible. There was n Great service. Bought a car from Robert Cardenas and he was absolutely wonderful. Made my first car buying experience as easy as possible. There was no going back and forth on the sale. It was simple and straight forward. Robert did everything he could to let me have the car of my dreams! More

new Audi A3 I had very particular needs; I knew the exact car I wanted and I needed to get out of and existing, non-Audi, lease. It took a couple days but Antho I had very particular needs; I knew the exact car I wanted and I needed to get out of and existing, non-Audi, lease. It took a couple days but Anthony and the team at Walters Audi didn’t rest until they got me in the car. He even tracked it down and drove through orange county rush hour traffic to get it to me! Two other local dealers gave up on me but Anthony wanted to get me “the car”. And he did. Thanks Anthony and everybody at Walters Audi. More