Audi Riverside

Great working with Stephen Garlatta. He gave us helpful information about Audis. He helped us compare the car on the lot with another car at a different dealership that we were also inte He gave us helpful information about Audis. He helped us compare the car on the lot with another car at a different dealership that we were also interested in. He was not pushy and made us feel comfortable throughout the buying process. We hope to work with Stephen again in the future. More

Romen Artalejo was very professional and helpful. He was patient and understanding. Thank you so much. He was patient and understanding. Thank you so much. More

Joshua made the car buying process genuinely quick and easy. Very straight forward from the start. No stupid added fees or charges on top of sales price. As soon as we entered we were treated like family, easy. Very straight forward from the start. No stupid added fees or charges on top of sales price. As soon as we entered we were treated like family, everyone was very respectful and no shady things going on. Very helpful would recommend to family or friends. More

I was looking for a pre-owned car with low miles that fit my passion in cars. I was matched with the perfect car! Even though it was a used car, it appeared brand new! And the sales representative, David Rob my passion in cars. I was matched with the perfect car! Even though it was a used car, it appeared brand new! And the sales representative, David Robinson treated me extremely nicely. Buying a car when you're a young woman is scary. David took excellent care of me and addressed all my inquiries. He was kind and quite knowledgable about the cars there, he also understood exactly what I wanted based on my tastes. I want to thank David Robinson again and recommend him to everyone! More

It was a great pleasure to purchase my Q3 from Adrian Sandoval and Walter’s Audi. He was extremely helpful and worked hard to get us the best deal possible. I love my new Audi and look forward to drivin Sandoval and Walter’s Audi. He was extremely helpful and worked hard to get us the best deal possible. I love my new Audi and look forward to driving it for years to come. More

What a refreshing change from the usual car buying experience. We dealt with Romen Artalejo and Brett. Both were kind, patient, professional and a pleasure to do business with. No high pressure sal experience. We dealt with Romen Artalejo and Brett. Both were kind, patient, professional and a pleasure to do business with. No high pressure sales tactics and both were extremely attentive to our questions and what we wanted. Would highly recommend these two gentlemen and the Walter’s dealership. More

Best car buying experience I’ve ever had. They were very professional. From Adrian the sales person to financing. They made it quick and easy. They were very professional. From Adrian the sales person to financing. They made it quick and easy. More

Walter's Audi Riverside won my business hands down! I would drive up from San Diego anytime to be treated as well as I was by Ryan Gonzalez and the team. After some disappointing experience in other de I would drive up from San Diego anytime to be treated as well as I was by Ryan Gonzalez and the team. After some disappointing experience in other dealerships, they worked extra hard to make my experience great. More

This is for my service visit starting on May 27. My eTron had some EV battery and SW glitches that required 27 days in the shop. My SA Alejandro was friendly and attended my vehicle. One request tha My eTron had some EV battery and SW glitches that required 27 days in the shop. My SA Alejandro was friendly and attended my vehicle. One request that I always state is NO CAR WASH since I have a mythos black metallic paint that has been painted corrected and Ceramic Pro coating at the highest rate shop in the LA/OC area. I am the only one who cleans my paint- using Elite Finish Detailing waterless wash + several clean plush microfiber towels with min-no pressure to prevent wash induced damage (aka swirls) When I picked up my eTron- I was kind of shocked that it was clean after 27 days. Alejandro had left for the day already. I was even more more shocked when I bought out in the sunlight that the marring swirls were very clear pronouced all over the car. I contacted Alejandro and George McKenzie, the GM, (via email) and provided pictures, description, and proof of paint correction/Ceramic Pro several months ago. Alejandro and his Service Manager, Sam K were apologic and were working towards a solution. I went get an estimate from the shop where the work was originally done in Dec 21 and was submitted to Sam. However, the proposal solutions have fallen far short. The dealership admits it made a mistake. However, the would not cover the proper paint correction and re-coating of the Ceramic Pro since it would be removed during paint correction. I had the same issue when this happened at another Audi dealership last fall when they made the same mistake. The SA there apologized and tried to get me to drive 2.5 hours on a weekday to leave the vehicle for their in-house detailers- that wasn't acceptable. No offense, but dealership detailers are NOT the best in town since their job is primarily for new car deliveries. Once the CEO was involved- they stepped up took full responsibility, delivered a brand new loaner during the 5 day paint-correction/ceramic coating process- paid the $22XX bill- and picked up the loaner from the shop. The Indigo Auto group did what was right and corrected their wrong. Unfortunately, at Walter's, their offer was not acceptable and to-date, won't make things right. They want to offer their in-house rate for paint correction and not replace the Ceramic Pro coating that will be removed. Disappointing to say the least. [And my eTron still couldn't charge one of the Electrify America stations again despite their repair.] 2 star since Alejandro is a good guy. More