Audi Riverside - Service Center

Excellent Service!! As always I had excellent service! From the moment I checked in I was greet and offered something to drink. My appointment was on time and handled q As always I had excellent service! From the moment I checked in I was greet and offered something to drink. My appointment was on time and handled quickly. I came in for new tires and after a quick look at my car they told me I only needed two not four. I really appreciated the honesty and integrity of the people working at this establishment. My car was ready when they said it would be and they got me in and out quickly as well. As far as I can tell I plan to always be an Audi owner. I love my car and I always enjoy how easy it is to work with the staff here. Stacy Samuel is especially one of the nicest people I have ever had the pleasure of working with. More

Stacy Samuel was very helpful The entire service team did a great job, from responding to the on-line service request to accommodating my early arrival. Stacy Samuel was very profe The entire service team did a great job, from responding to the on-line service request to accommodating my early arrival. Stacy Samuel was very professional. The whole team made me feel appreciated. Great service! The followup phone calls were again professional. More

Great experience for vehicle service first time I just wanted to say that the customer service with Ron Frasier was great from beginning to end. I had my first 5k mile service and when the technici I just wanted to say that the customer service with Ron Frasier was great from beginning to end. I had my first 5k mile service and when the technicians found two minor issues he kept me up to date and what was going on, just like a play by play on the service. I will be going back in the future for my next servicing or problems, because of their grade A customer service and Ron who really shows he cares for the job he does. Thanks again! More

Ronald Frasier was awesome and helpful My audi a5 was in for 115k mile service. Ron did great job helping me out from checking to checking out. Inwas provided with new q5 while my car was i My audi a5 was in for 115k mile service. Ron did great job helping me out from checking to checking out. Inwas provided with new q5 while my car was in. Ron did great job explaining the work I need on my car. Good job! More

First class service. We have had the pleasure of dealing with Walter's Audi for years. My most recent visit was for service on our 2015 Audi A3. Stacy Samuel, my service r We have had the pleasure of dealing with Walter's Audi for years. My most recent visit was for service on our 2015 Audi A3. Stacy Samuel, my service representative, was flawless as usual. She explained all details of the routine service. As I waited for the service to be completed Stacy kept me informed as to the service. The car was finished on time; and, Stacy explained future service requirements. This is how a dealer service department should operate! More

Top Notch Customer Service! I have always received the very best customer service at Walter's... From the day I bought the car to each and every service appointment.in the last t I have always received the very best customer service at Walter's... From the day I bought the car to each and every service appointment.in the last two years. It is truly impressive how consistently excellent they are! Stacy Samuel in service always greets me with a smile, communicates beautifully, and makes me feel like a valued customer....there are also never any issues...everything goes seamlessly! Thank you Walter's for constantly restoring my faith in the art of customer service. More

Wonderful Dealership. Walter's is the one and only dealership to deal with. Not just buying a car, but having work done on your car as well. They have the friendliness peop Walter's is the one and only dealership to deal with. Not just buying a car, but having work done on your car as well. They have the friendliness people and would just through hoops for you! I just love my Audi and Walter's is the best! More

Always a Pleasant Experiance My name is Albert Diaz, I own an Audi A7 and because of Stacy Samuel and the rest of the Service crew at Walters Audi in Riverside I am for the first My name is Albert Diaz, I own an Audi A7 and because of Stacy Samuel and the rest of the Service crew at Walters Audi in Riverside I am for the first time excited to take my car in for service! Stacy is an AWESOME representative of Audi! When I walk in to the service department I feel extremely welcomed by everyone! It's always a pleasant experience!!! Thank you! Albert Diaz More

Great experience .. Great job...and quick..!! Javier Juarez took great care of me when I took my Q5 in for service...!! He was quick, very informative and ensured all Great job...and quick..!! Javier Juarez took great care of me when I took my Q5 in for service...!! He was quick, very informative and ensured all of my bases were covered. Highly recommend..!! More

Outstanding I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My se I owned a Porsche carrera 911/4 and loved the professional manner when I came to Walters for service so much so I traded for a Audi at Walters . My service writer, Stacy Samuel, is very professional and knows her product . My dad owned dealerships in the LA area for 40 years and this is the service level that was a standard at his dealerships, it's not a easy thing to accomplish but Walters always delivers. More