Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Riverside - Service Center

Riverside, CA

4.9
1,188 Reviews
Call Service Center (951) 441-6183

1,188 Reviews of Audi Riverside - Service Center

Sort by
May 25, 2021

Alex Ortiz at Audi was awesome to work with. He has great customer service, I highly recommend him. Alex’s communication skills are excellent, he does a great job at taking his time and explaining everything More

by byronreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Alex Wong
Report | Print
May 26, 2021 -

Audi Riverside responded

Byron, Thank you for leaving Alex this wonderful review! We are overjoyed that he could be of assistance to you, and he will be honored to know how greatly you valued his efforts! We wish you the safest of travels- on behalf of him and the entire team. Please don't hesitate to let us know how we may serve you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 25, 2021

I’ve purchased several vehicles and without a doubt my experience with Walter’s Audi has been the best. Christopher Ostman’s recent service was excellent! More

by Rosanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Report | Print
May 26, 2021 -

Audi Riverside responded

Rosanna, Thank you so much for your wonderful review! It is our pleasure to serve you in any way possible, and we are pleased that Christopher could make your recent visit as exceptional as ever. We wish you the safest of travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 14, 2021

Stacy has been my service advisor for 17 years when I first brought my A4 in for service after moving to the area from Toronto. The service has not changed one but in the entire time. She has been very a More

by BuffysRS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2021 -

Audi Riverside responded

Thank you for leaving Stacy this wonderful review! We are so appreciative of your continued business, and we are thrilled that she could consistently be of remarkable assistance to you! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 10, 2021

Always a pleasure dealing with Alex Ortiz ! He always makes sure I am taken care of and as a single mother I appreciate how honest and fast he is! Always getting me in and out and making sure my needs ar More

by Nrodemoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
May 12, 2021 -

Audi Riverside responded

Thank you for leaving Alex this excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that his efforts continuously meet your satisfaction! He will be honored to know how greatly you value his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 05, 2021

Thank you to Alex Ortiz for always being flexible when taking my car in. I appreciate the sense of urgency and detail reports he provides. Thank you Alex! More

by Audietron2017
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
May 09, 2021 -

Audi Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could consistently get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 03, 2021

Brought my car in for the 30k service. Very personable; staff was professional, but laid back. (But, I think a 25 word minimum is ridiculous.) More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Report | Print
May 04, 2021 -

Audi Riverside responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs taken care of. We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

May 02, 2021

Alex Wong did a fantastic job getting our A4 serviced, including our loaner car. We are choosing Walter's Audi for all of our future service and repair needs. Thank you for making our visit easy, and f More

by Janet Uerling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz was also very helpful and knowledgable, Alex Ortiz, Alex Wong
Report | Print
May 04, 2021 -

Audi Riverside responded

Janet, Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

April 21, 2021

Alex Ortiz is awesome and always taken care of us. He has always gone over and above and is very kind. I always get my car back in a timely manner as well. More

by Tony & Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Apr 23, 2021 -

Audi Riverside responded

Tony and Amy, Thank you for leaving Alex this positive review! We are pleased that he could consistently get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

April 19, 2021

Stacy Samuel greeted me at Audi when I brought my car in for service. She was friendly and professional and guided me through the services I needed. She stayed in contact with me while my car was being ser More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Audi Riverside responded

Thank you for sharing this positive feedback! We are pleased to know that Stacy took great care of you throughout the entirety of your visit! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

April 18, 2021

Excellent experience,Alex Ortiz is a Excellent Advisor and makes sure customers needs ar taken care of we look forward in returning when are car needs service. More

by qualitymedmanage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Report | Print
Apr 19, 2021 -

Audi Riverside responded

Thank you so much for your excellent review! We are overjoyed that Alex could be of assistance to you and provide you with a top-notch experience! We wish you the safest of travels. Please do not hesitate to give us a call if there is anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

1
...
29
30
31
...
119