Back

Audi Riverside - Service Center

Riverside, CA

4.9
1,187 Reviews

1,187 Reviews of Audi Riverside - Service Center

Sort by
November 19, 2018

A-6 Service Riverside Walter's Audi service dep't is excellent. Stacey and her team are always professional and ensure I am kept apprised of the service being do More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Samuel, Mike Longridge
Nov 20, 2018 -

Audi Riverside responded

Hi Kim, Thank you so much for your recommendation! It is so wonderful to hear that Stacey, Mike, and the team are consistently so welcoming and attentive throughout your visits, and we are honored to have earned your kind remarks. We hope to continue to maintain your confidence for years to come, and we look forward to the opportunity to serve you again! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 18, 2018

Service made eaay Servicing my Audi is a simple and efficient experience. Never disappointed. They have a loaner ready, check me in and out and always keep me posted More

by Tridgway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Audi Riverside responded

We are so delighted that you are consistently satisfied with our efforts, and it's so great to hear that your recent experience with us was no different. We look forward to continuing to provide you with the same efficient and communicative service for as long as you decide to put your confidence in our team! Thank you! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 18, 2018

Quick and complete Alex Ortiz at Walters Audi is the best service advisor because he always makes me feel welcome and is attentive and knowledgeable about my concerns. H More

by s5supergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 20, 2018 -

Audi Riverside responded

Thank you for taking the time to leave Alex this very kind review! We are so happy to hear that Alex consistently provides you with thoroughly attentive and informative service, and it's great that your recent experience was no exception. It is a pleasure to hear of your confidence in his efforts, and we are sure that he will continue to take good care of your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 17, 2018

Excellent Service Mike Longridge had me in and out in no time. They were very courteous and helpful...(But of course they always have been). This dealership exceeds oth More

by darrell/evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Nov 19, 2018 -

Audi Riverside responded

Hi Evelyn, Thank you so much for sharing your experience! We are so honored to have earned your wonderful remarks and to know that you are so willing to go the extra distance to work with us. It is our pleasure to serve you, and we will continue to strive to provide you with nothing short of thorough and efficient service for years to come. We look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 16, 2018

Service to Q7 Quick drop off and all work completed ahead of schedule. Everyone a the dealership seemed to know what was happening and the work done was perfect. More

by geomedak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Nov 19, 2018 -

Audi Riverside responded

Thank you so much for taking the time to leave us this 5-star review! We are so happy to hear that your recent service was completed even more efficiently than promised, and we hope that you will continue to confide in our team for your automotive needs in the future! Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 16, 2018

Great Experience It was an amazing experience, Stacey is completely professional and 100% knowledgeable. At Audi there are able to help you solve and or diagnose any i More

by JMiramontes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Nov 19, 2018 -

Audi Riverside responded

Thank you so much for your wonderful review! We do strive to provide our guests with thorough service to maintain their full safety and satisfaction, and we are proud to have earned your confidence as well! We look forward to continuing to take exceptional care of you and your vehicle for years to come. Be sure to follow us on Facebook for future specials and updates. Regards, Jon Kienle - General Manager

November 16, 2018

Perfect Experience! I had a GREAT experience! Called, got my Audi scheduled for service right away. Drop off, and pick were very easy and the communication was perfect! More

by Talvarran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 19, 2018 -

Audi Riverside responded

Thank you so much for sharing! We're so glad that Alex was so thorough in ensuring that you were fully content and confident in your service. Please don't hesitate to contact us if you ever have any further questions or concerns. It is our joy to assist you! Be sure to follow us on Facebook for future specials and updates. Regards, Jon Kienle - General Manager

November 10, 2018

Outstanding Service by Stacy Samuel I always receive outstanding service from Stacy Samuel when I bring my Audi in for service. She is extremely knowledgeable and is always friendly wit More

by Kathy Maramba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Audi Riverside responded

Hi Kathy, Thank you so much for your kind feedback! It's so great that you are so confident in Stacy's efforts, and that she consistently provides you with the same informative, accommodating, and friendly assistance. It is our pleasure to take care of you and each of your automotive needs, and we look forward to continuing to offer you the same thorough service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 06, 2018

My outstanding first service at Walters Audi Michael Longridge did a great job. Everything I came in for was done efficiently and promptly with great courtesy. The service experience was a pleasu More

by Audiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
Nov 07, 2018 -

Audi Riverside responded

Thank you so much for your excellent review! We are thrilled that you had such an efficient service visit with Mike, and it is a pleasure to hear of your satisfaction! We hope that you will continue to give us the opportunity to serve you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

November 06, 2018

Recall visit Alex Wong made my recall service on my Audi Q5 a breeze, very helpful and answered all of my questions. I was offered a pick and drop service which ve More

by Amirjk25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Wong
Nov 07, 2018 -

Audi Riverside responded

Thank you so much for sharing this positive feedback! We're so pleased to hear that Alex took such great care of you during your recent service visit, and that he ensured that your experience was as smooth as possible. Please don't hesitate to let us know if you ever have any further questions or automotive concerns. Be sure to follow us on Facebook for specials and updates. Regards, Jon Kienle - General Manager

...
62
...