Audi Riverside - Service Center

SERVICE DEPARTMENT I have been returning for service at this dealership for years despite it being 80 miles form my residence. Stacy Samuels is attentive, responsive, t I have been returning for service at this dealership for years despite it being 80 miles form my residence. Stacy Samuels is attentive, responsive, thorough and gets done everything that needs to be done in one trip. When necessary a loner car is almost always available and offered. I just bought another car from them and will continue to being it to Stacy to keep maintained. More

Phenomenal Customer Care from Stacy Samuel Seriously, nobody likes having to deal with car problems, but it is always a pleasure to work with the awesome staff at Walter's Audi. Stacy Samuel ma Seriously, nobody likes having to deal with car problems, but it is always a pleasure to work with the awesome staff at Walter's Audi. Stacy Samuel made me feel like my car was in good hands and made me laugh, talking about her personal experience with a similar car problem. Stacy is fun to work with, pleasant, entertaining, knowledgeable, and helpful. Great customer care from Stacy Samuel and everyone there at Walter's Audi. Thank you Stacy! More

Great service Very happy with the service. Alex Ortiz went above and beyond when it came to servicing my car and I appreciate the follow up when everything was do Very happy with the service. Alex Ortiz went above and beyond when it came to servicing my car and I appreciate the follow up when everything was done. More

Excellent Service Brought in my Audi A5 for a recall service to Walter's Audi in Riverside, CA. Stacy Samuel provided excellent assistance, and even offered the use of Brought in my Audi A5 for a recall service to Walter's Audi in Riverside, CA. Stacy Samuel provided excellent assistance, and even offered the use of a loaner vehicle at no extra charge. Great experience all around. More

satisfied customer I had to take my vehicle in for a tear in the seat. Even with the poor staffing that day, I was treated so very well. From the moment I arrived until I had to take my vehicle in for a tear in the seat. Even with the poor staffing that day, I was treated so very well. From the moment I arrived until i picked up my vehicle, the staff was very professional and caring. Stacy was extremely helpful with my warranty coverage and with my unorganized paperwork towards getting a loaner car for the day. I am very thankful and Walters Audi did a wonderful job repairing the tear in the leather. More

Ed Ciesiel Alex Ortiz was excellent in helping me for my service...Hats off to him.. He told me of my problem within 2hrs and I got a loaner and he called me at Alex Ortiz was excellent in helping me for my service...Hats off to him.. He told me of my problem within 2hrs and I got a loaner and he called me at home and told me it was fixed to pick it up the next morning. More

Regular Maintenance I have been coming to this dealership and have been under Stacy Samuels care since 2004! No complaints, be ready to have only the best service ever! T I have been coming to this dealership and have been under Stacy Samuels care since 2004! No complaints, be ready to have only the best service ever! Thank you Stacy! Christine Villasenor More

Very Professional and Very Nice Staff Stacy Samuel and Alex were amazing while my vehicle was being serviced, and it ending up taking a while for it to be repaired, but Stacy and Alex kept Stacy Samuel and Alex were amazing while my vehicle was being serviced, and it ending up taking a while for it to be repaired, but Stacy and Alex kept me informed on the status of my vehicle and explained exactly what was going on with it. There is a small issue with the windshield wipers which I have not had a chance to go back yet. But other wise great service More

Excellent Service Department Stacy Samuel provided outstanding customer service. From a little thing as holding the door open for me as I entered to explaining In detail what ser Stacy Samuel provided outstanding customer service. From a little thing as holding the door open for me as I entered to explaining In detail what service my car would receive. She was very professional yet also very personable. Stacy took her time with me and answered all of my questions. I appreciate receiving text messages about the car rather than playing phone tag. More

Always great service Thank you to Alex Ortiz for taking great care of me and my car! Always a great experience. I was in and out as promised. Thank you to Alex Ortiz for taking great care of me and my car! Always a great experience. I was in and out as promised. More