Audi Riverside - Service Center

Excellent Customer Service 4th of July Week. 108 degrees. A/C and Vented seats, are blowing hot air. Mt Parents are with me. They're up in age and are about to pass out. I get 4th of July Week. 108 degrees. A/C and Vented seats, are blowing hot air. Mt Parents are with me. They're up in age and are about to pass out. I get them home and go straight to Walter's Audi, in Riverside, Ca. to get my A/C checked out. I didn't have an appointment. Javier jumped straight into action to rectify the problem. While waiting in the customer lounge area, I had a look around. I checked out the parts area. Remy in parts, made it possible to afford a few accessories, making my wait time more enjoyable. After checking the lines for leaks, it was discovered that the Freon was overfilled. After draining and recharging the Freon, Jay the porter gave my car 5 star wash! I was on my way back to my parents home in a comfortable, cool, refrigerated car! Javier, Remy and Jay the porter provided 5 Star service, making the 4th of July week, truly independent! Great job, guys! not only will I be back, I'll be recommending Walter's Audi of Riverside Service Department, , to all I come in contact with! Regards, M.A. Staley More

Service Julio at Walter's Audi riverside was so nice and tried his hardest to make my experience smooth. He had a big smile on his face and was so genuine. Julio at Walter's Audi riverside was so nice and tried his hardest to make my experience smooth. He had a big smile on his face and was so genuine. More

Alex Ortiz is the best to work with There are many places to take my Audi to get serviced but it's hard to take my car anywhere else because of Alex Ortiz. He genuinely cares about his c There are many places to take my Audi to get serviced but it's hard to take my car anywhere else because of Alex Ortiz. He genuinely cares about his customers and takes pride in meeting their expectations. As long as Alex is at Walters Audi, this dealership will remain the first choice for anything I need for my Audi. More

Audi Service Review Javier Juarez is my service representative. He does an excellent job and provides superior service when I bring my Audi S7 in for check up or repair. Javier Juarez is my service representative. He does an excellent job and provides superior service when I bring my Audi S7 in for check up or repair. Javier is courtesy and very professional always. When I took my vehicle in for a recall check up last Friday, he provided me with a loan car and had my vehicle ready prior to the time promised. He is doing outstanding work for Walter's and should be commended! Johnny Dredd More

Perfection as Usual I have now written many reviews of Walters Audi and my go to SA Javier Juarez. Both the dealership and Javier are the gold standard on how an automot I have now written many reviews of Walters Audi and my go to SA Javier Juarez. Both the dealership and Javier are the gold standard on how an automotive service experience should be. Its always absolute perfection. Thank you as always for taking good care of me and my Audi. More

Great first service vist Brought my A3 for routine service here and was very satisfied by the customer service I received by Julio. Answered all of my questions with politenes Brought my A3 for routine service here and was very satisfied by the customer service I received by Julio. Answered all of my questions with politeness and I was not pushed into buying anything I absolutely didn't need. Overall I haven't had a bad a experience at Walters Audi. More

Always have experienced excellent customer service I purchased my vehicle at this location & have returned for multiple services in the service department. From the beginning, I have always had an exce I purchased my vehicle at this location & have returned for multiple services in the service department. From the beginning, I have always had an excellent experience with both the sales & service staff. Keep up the great work ! More

Great dealership The service department has risen to the level of the sales department. I recommend this dealership. Great selection and good service. Julio Pinto is The service department has risen to the level of the sales department. I recommend this dealership. Great selection and good service. Julio Pinto is a rising star. More

ALWASY an awesome job Alex Ortiz always takes care of me and always treats me like family anytime I have to take my car into service I know that I'm going to get the best Alex Ortiz always takes care of me and always treats me like family anytime I have to take my car into service I know that I'm going to get the best service not only on my vehicle but the best customer service as well Walters Audi has a great team and I always look forward to go in thanks so much Alex for always taking care of me.... More