Audi San Diego - Service Center

Exellent Todo estuvo Excelente desde el trato del señor Ramirez que siempre estuvo pendiente de lo que necesitara y el servicio que le brindaron al estuvo muy Todo estuvo Excelente desde el trato del señor Ramirez que siempre estuvo pendiente de lo que necesitara y el servicio que le brindaron al estuvo muy bien explicado More

service center chaos The service center at Audi San Diego is chaos! Even first thing in the morning you can hardly pull into the driveway for all the cars there, there is The service center at Audi San Diego is chaos! Even first thing in the morning you can hardly pull into the driveway for all the cars there, there is no organized method of taking customers in order, I never even see the service person my appt was scheduled with, the phone just rings and rings and rings when you try to call the service dept (it took me 3 days to even schedule my appt by the time I finally reached a live person!) and it took me 40 minutes to pay for and receive my car after the work was completed. I will be looking for a new service center. More

Excellent Service Service staff are very knowledgeable and friendly. Check engine light came on while I was driving. Drop off car in the morning, was diagnosed to repla Service staff are very knowledgeable and friendly. Check engine light came on while I was driving. Drop off car in the morning, was diagnosed to replace booster sensor. Luckily the part was available so the problem was fixed the same day. Pleasantly surprised to receive a video text that shows the inspection of my car. More

Good service , polite , honest , overall it was a good experience, pricing can be not so great but the service team did their best to help out , polite , honest , overall it was a good experience, pricing can be not so great but the service team did their best to help out More

Courteous and efficient. The service team is very friendly and efficient. They explain the service in detail and keep you up to-date while they have the car. In my opinion, The service team is very friendly and efficient. They explain the service in detail and keep you up to-date while they have the car. In my opinion, they go by the maintenance book, recommending only what's needed to keep the car is great operating condition, and nothing more. The sales team, likewise, is very friendly, professional and passionate about the Audi product and automobiles in general. My sales rep, Anthony Picozzi, is a car guy, He is beyond professional and courteous in the way he treats you, and is super-knowledgable about the Audi products. I find myself dropping in on him on occasion just to talk cars! More

Lost (and found) Audi key Helpful service rep when I thought I needed to order a new key. When I found my keys, same service rep cancelled the order in time to save me $350 Helpful service rep when I thought I needed to order a new key. When I found my keys, same service rep cancelled the order in time to save me $350. More

They had my car for 3 days just for annual service. My car was still filthy when I got it back. I have never had a good experience even the day we purchased the car it took 6 hours to even get it. You w My car was still filthy when I got it back. I have never had a good experience even the day we purchased the car it took 6 hours to even get it. You would have thought after spending $73,000 in cash the salesmen would have even bought us lunch. You are just a number coming through. More

Q5 emergency service My 2018 Q5 with 22,000 miles suddenly started overheating while I was driving home from work. By luck, I just happened to be driving by the Audi deal My 2018 Q5 with 22,000 miles suddenly started overheating while I was driving home from work. By luck, I just happened to be driving by the Audi dealership. I had recently had my car serviced, with Damien as the service rep. I went up to his desk, and he took charge of the problem. He got me a loaner vehicle, and the car was fixed within two days. He was very professional, competent, and friendly. I did not have to do anything other than drive off in the loaner, and drive back with the loaner. It was a pleasure to have him as my service rep. More

Great Service The service personnel from the service writer to the technician were very friendly, professional, and helpful. The work done was of the highest qualit The service personnel from the service writer to the technician were very friendly, professional, and helpful. The work done was of the highest quality. This as good an experience as I have had dealing with automotive service. More

40k mile check up Brett, Joe and co-workers in the service center are amazing, as usual my experience was top notch! I would recommend Audi of San Diego to friends and Brett, Joe and co-workers in the service center are amazing, as usual my experience was top notch! I would recommend Audi of San Diego to friends and family. More